I was recommended by a friend, at the time it was the basic walk-in and fill out an application. The applications are now done online, and they have a pre-interview survey that eliminates everyone who doesn't make the basic aptitude/attitude requirements. The actual questions are still very basic. There really wasn't/aren't any difficult questions. It's mostly a process to get to know you to see if you could handle the daily face-to-face with customers.