I had the first discussion with a recruiter. He was a very friendly person and described about REA group and role. He arranged the phone interview with 3 interviewers and even call me before the interview to check if I have any question.
During the interview, none of the interviewers bothers to give their introduction. They straight forward jumped in asking the questions. It looks like two junior interviewers prepared a bunch of questions and fighting to each other who would ask the question first. They were randomly moving from one topic to another based on their question list and looking for a specific answer to what they wanted. I lost interest in the middle of the interview and just waiting to finish the interview. I heard very good about REA, but after the interview, my impression was completely changed.
My advice to management was to provide the training to interviewers how to take the interview, give their introduction to the start of the interview and don't look the interviewee just as answering machine.