Customer Service Representative applicants have rated the interview process at Planet Fitness with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Planet Fitness (Saint Joseph, MO) in Mar 2018
Interview
It's a pretty straight-forward, basic interview process. Tailored toward high-school/college aged people. The interview took less than 30 minutes and I was offered a position on the spot. Definitely recommend!
Interview questions [1]
Question 1
Tell us about yourself
What do you do for fun
Past experience
Money handling questions
Scenario questions
I applied in-person. I interviewed at Planet Fitness (Meridian, MS) in Jan 2026
Interview
Easy interview with the basic questions, such as “tell me about yourself”, “how do you handle difficult customers”, “have you ever worked in a gym setting before”. Very laid back and to the point
I interviewed at Planet Fitness (Cape Girardeau, MO)
Interview
Basic interview process. First they called me and asked me what is a good time to come in. I Interviewed with General Manager first. Then I interviewed with the Assistant General Manager. They were very welcoming offering me a water and gave me a tour of the facility.
Smooth and easy process. There is not intimidation throughout the interview and the company is seeking out flexible workers to fill in their spots. The company is more so looking for college students