First there is a written test, one in english and one in chinese, within a time limit. Then there is an oral presentation that you can prepare beforehand. Finally the interviewers ask questions
Interview questions [1]
Question 1
Introduce yourself, why you want to join this company, etc.
Quite easy to go, ask some common questions like how to communicate with tricky client, how to deal with client mannar, will u feel hard to communicate with angry client something like this
I applied online. I interviewed at PCCW in Apr 2026
Interview
It was smooth and detailed information. The interview process was quite straightforward and to the point. It would be better to be professionally prepared and be on time. The location quite easy to navigate.