I applied online. I interviewed at Newcastle Building Society (Newcastle upon Tyne, England) in Jan 2026
Interview
straight forward questions you would expect for a CS role. simple competency questions based around their behaviours. how do you approach feedback, how are you a team player, what is your biggest achievement
Interview questions [1]
Question 1
give an example of a time you gave great customer service
Warm welcome when meeting the interviewer. Very relaxed atmosphere. Was more like a casual chat than an interview. No trick questions or anything unrelated to the actually role that I had applied for.
Interview questions [1]
Question 1
Explain a time when you had to deal with a difficult customer.
I applied online. The process took 2 weeks. I interviewed at Newcastle Building Society (Wallsend, England) in Oct 2025
Interview
I had an initial telephone call, followed by an invitation to an in-person interview. Shortly after, I received a phone call informing me that I had been offered the job.