I applied online. The process took 2 weeks. I interviewed at Mastercard (St Leonards) in Nov 2023
Interview
Group interview, very relaxed setting. Some “getting to know you” questions to observe how you interact with other people. You then go through some calls and discuss with everyone your thoughts. Individual interview afterwards with standard customer service questions.
Interview questions [1]
Question 1
If you were to be with a celebrity for a day who would it be and why. Imagine everyone’s celebrity in a hot air balloon and you had to push one out, who would you pick and why?