I applied through an employee referral. The process took 2 weeks. I interviewed at Lowe's Home Improvement (California, MD) in Feb 2016
Interview
I was initially greeted by HR, and after a short wait, an Assistant Store Manager led me to the interview room. The ASM asked several questions about my previous retail experience as well as some roleplay with hypothetical customer interactions. After this I was offered a position, which I accepted. Then, a background check and cheek swab drug test were performed before discussing scheduling.
Interview questions [1]
Question 1
How have you handled customer disputes at past retail positions?
I interviewed at Lowe's Home Improvement (Zephyrhills, FL)
Interview
Rather easy interview process. There were only a handful of questions that were pretty standard for a retail position. When the interview was scheduled, I was told it was one person, but ended up being another person conducting the interview, which wasn't a big deal, but when you go in to the place it's nice to ask for the correct person.
Interview questions [1]
Question 1
When was a time that you've gone above and beyond for a customer?
It was Easy and I was able to get the job done. It was a good experience and I had a great time. Questions asked were about my experience with home improvement.
Pretty easy interview. Basic questions about work history. What experience you have pertaining to the role. A few scenario questions about customer interaction and teamwork. Pretty much show confidence you can handle the job.