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Dear Candidate,
Thank you for your feedback. We greatly appreciate the time and energy you invested in our process and I’m disappointed to read about your experience. It is our intent to respond to all candidates in a timely manner and I apologize that communication was inconsistent. We have investigated what we believe to be the likely contributor to the situation in question and found that this was a communication oversight due to working with a newly-engaged contingent recruiting team who was ramping up on our process. We will work diligently to prevent such communication oversights in the future.
Our goal is to always provide the best possible experience for all our candidates to ensure that they feel cared for at each step. Thank you again for the specifics you shared. I can assure you that we have reviewed and discussed your feedback internally.
We believe it is a privilege to work with you in your job search. Thank you again for considering us as a prospective employer.
Warm Regards,
Stacey Richey, Sr. Manager of Talent Acquisition