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      Customer Service Officer Interview

      12 Aug 2021
      Anonymous interview candidate
      Hong Kong
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Hanberg (Hong Kong) in Aug 2021

      Interview

      The interview process was very poor. First, I arrived at the address given by HR and found that the company name is not Hanberg Limited, and the reception staff copied my ID card without my consent. Then, the job application form asks for too much unnecessary sensitive personal information, there is a suspicion of theft of candidate's personal information. The interview process is even more suspicious. This is a group interview. One of the candidates may be their employee? During the process, that candidate has been with the interviewer and guided other candidates to name more individuals message. The interviewers did not introduce themselves, and in the end I didn't know their names and positions. The HR who called for an appointment did not introduce herself too, and I couldn't find that HR when I called the company.

      Interview questions [1]

      Question 1

      They ask you to have self introduction.
      Answer question
      4