Hi i see you looking at vacuums. is there anyway i can assist with you with a purchase today? (Listen to answers and create a friendly vibe so customer knows your trustworthy) i have this product here, it suites all your needs and more. (switch on and use the device) (after doing so, give it to the customer and do not take it away unless they want to give it to you). (as they use the device explain the benefits of the device and why it is better than the other machines in the market) Make them picture the device in their house and give them the impression they already own it, creating the perfect image will assist with the sale. add any attachments based on the description you get from the customer like pet attachment if they have a dog, zorb if they have carpets etc. slowly bring the ride home with a question "would you like one today with the attachment".