I applied online. The process took 2 months. I interviewed at Delta Air Lines (Atlanta, GA) in Oct 2015
Interview
The entire interview process was good. However the face to face interview was a difficult process. Overall its an overwhelming experience. And you will never know what Delta is looking for. A lot of people were surprise when they wasn't called to stay behind. As expected they said don't give up hope yet, if you were not called to stay behind. Everyone will expect an email within the next 2 weeks.
Interview questions [1]
Question 1
Face to Face interview questions was STAR formatted. 6 questions in total, three from HR representative and 3 from the flight attendant. I will not disclosed any questions because i was told not to share any information. However they are similar to your video interview questions.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?