I applied online. I interviewed at Delta Air Lines
Interview
Applied online and a day later recieved an email to take an assessment. It was your standard interview assessment testing your personality. Two days following that I recieved an email invite to complete a video interview which I completed that day. It was 5 questions that you had to answer in STAR format. It's been 2 days since so now it is just the waiting game to see if I receive an invite to a face-to-face.
Interview questions [1]
Question 1
Please explain a time where you noticed a co-worker doing something against the rules. How did you address the situation?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?