Online interview with shop management. Variety of basic questions. Tell me about...What would you do in this situation...etc. Not hard, but seemed unnecessary given the position being applied for. Only 1 interview needed.
Interview questions [1]
Question 1
Tell me about a time you challenged authority and what was the outcome?
Phone call interview followed by in person interview with two hiring managers. Basic questions such as “do you have experience with phone operations, cash handling” “describe a time when you went above and beyond with a customer”
Interview questions [1]
Question 1
Describe a time you had a difficult coworker and how did you react?
I applied online. The process took 2 weeks. I interviewed at CyRide (Ames, IA) in Oct 2019
Interview
First, applicants were required to take an assessment on basic decision-making from an old video. If you passed that test, you were given an interview. It was a single interview, with three people in the room asking questions about thought processes, customer service experiences, and ability to drive.
Interview questions [1]
Question 1
What do you think defines "good customer service"?