The interview process was easy. The initial communications was through email and was positive. I had two interviews, with the second being when I was offered the position. The interview questions consisted of basic interview questions with insurance terminology questions as well. My first impression of the people, office, and work culture was that they were friendly and want to see you succeed in your position.

I first met with the branch manager and then the regional manager. The interview was more about them telling me how far behind they were and how overworked the entire staff "felt".