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      Concentrix

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      Inbound Customer Service Agent Interview

      5 Oct 2023
      Anonymous employee
      Walsall, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Concentrix (Walsall, England) in Jan 2021

      Interview

      The interview was incredibly easy. A recrutier from WebHelp called me on my personal number and asked me a few basic questions about my work experience. The questions did not include any 'tricks', meaning they were simply about what I had done in previous job roles. They also informed me about the basic job role and responsibilities, salary, working hours and equipment set up. I was offered the job during this phone call, and my first shift was less than 5 days later. The simplicity of this interview may have been motivated due to being mid-pandemic, therefore unable to attend on-site interviews or training.