Basic intro questions, nothing technical. The inital recruiter said it would be a 5 week process - waste of time. But in the end , the first interview was with a guy named George. He talked fast, had a terrible microphone, and was dis-interested throughout the entire call. They are not serious about hiring or professional, avoid them.
I applied online. The process took 1 week. I interviewed at Close in Feb 2022
Interview
They replied to my application briefly and invited me for an interview with the CS manager. The interview itself was fairly standard, they asked the usual questions like "Why are you interested in Close", "Describe a situation where you solved a difficult issue" and so on. After the interview they promised me to inform me within 2 days.
After about 36 hours I received an e-mail from the HR employee. They had decided not to invite me to the next rounds of the application proces. All right no problem. However they were unable to provide any form of feedback. That's honestly very disappointing for a company that claims to be open, honest and to have a no BS mentality. I find it a common courtesy to at least inform an applicant, who spent time preparing for the interview and who you just had a 1 hour conversation with, about the reason for rejection.
Interview questions [1]
Question 1
Describe a previous issue that you've solved?
What is your expected salary range?
Why do you want to work at Close?
Describe a negative experience whilst working in Customer Support?
Why do you want to work fully remote?
What do you like about working in Customer support?
Thank you for sharing your feedback and we apologize that you had a negative experience. Our team is small and we host all recruiting efforts internally so unfortunately we would only feel right about providing feedback to one person, if we could provide it for everyone. We hope you understand!
I had an easy to medium interview, then I was rejected via email in a timely manner.
My rejection email sounded like
"we can't tell you why we're not going forward after 1 interview, because we would be comfortable to share feedback only if we could do this for all our candidates, but we're a small team".
