Initially the interviewer was friendly but at the end she was distant and cold. She also asked me questions which were not relevant to the job.
She lied when she said a recruiter would follow up with a customer service skills assessment. This did not happen and I am happy it did not.
I applied online. The process took 2 weeks. I interviewed at BALANCE (San Francisco, CA) in Jun 2015
Interview
Applied online. Received a Quick 15 phone screening within a week. Covered basic job description and what they are looking for.. Scheduled a in-person meeting a week later with a panel of 2 interviewers. A series of questions to see if you have experience with handling stressful situations.
Interview questions [1]
Question 1
What challenges you experienced in the past and how did you resolved it?
I applied through an employee referral. The process took 3 days. I interviewed at BALANCE (San Francisco, CA)
Interview
was referred by a current employee, got an initial phone call to come in for face to face interview and ended up speaking to a panel of about 4 people.
Interview questions [1]
Question 1
Questions mostly focus on your ability to adapt to difficult situations that may arise when talking to clients faced with financial problems. They set a hypothetical scenario and gauge your ability to handle the situation and provide advice. they'll mostly analyze your overall thought process and customer service skills