I applied online. The process took 3 weeks. I interviewed at Avista (Spokane, WA) in Jun 2021
Interview
Over the phone with a panel. Very friendly. Direct. Allowed plenty of time for questions and was open to hearing any concerns the applicant had. They also called everyone who interviewed to let them know whether they got the job or not.
I applied through an employee referral. I interviewed at Avista
Interview
Rotated questions between four interviewers. Hiring managers. Hr representatives. Was not too difficult as I was prepared by looking at a few common questions online. Felt confident about the interview process.
I applied online. The process took 4 weeks. I interviewed at Avista (Spokane, WA) in Nov 2021
Interview
1 math test 1 typing test 1 crm test 1 panel interview All were done in window of 2-4 weeks. Typing test requires two spaces between sentences and needs to be updated.
Interview questions [1]
Question 1
Could you tell me about a time you went above and beyond for a customer?
I applied online. The process took 4 weeks. I interviewed at Avista
Interview
I applied online a few weeks later I was called, I had to complete a math assessment, typing assessment, and a customer service simulation, I then completed a virtual interview.
Interview questions [1]
Question 1
Most of the questions were situational, for example: Tell me about a time you did something above and beyond your job description and did not receive recognition for it.