I applied through an employee referral. I interviewed at Aro (Manchester, England) in Sept 2018
Interview
Very good process two people interviewing. Asking questions about previous experience. I felt at ease throughout and it went far better than i expected. I was very happy with how it all went and would recommend the process
I applied through an employee referral. The process took 2 days. I interviewed at Aro (Wythenshawe, England) in Nov 2014
Interview
I was given a competency based interview from one of the sales centre managers I then had to carry out a role play exercise with one of the employees whereby I was the agent and the employee was the customer
Interview questions [1]
Question 1
Describe a situation where you had to deal with an angry customer