Cloud Support Engineer applicants have rated the interview process at Amazon Web Services with 3.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 76% positive. This is according to Glassdoor user ratings.
Candidates applying for Cloud Support Engineer roles take an average of 60 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Amazon Web Services overall takes an average of 48 days.
Common stages of the interview process at Amazon Web Services as a Cloud Support Engineer according to 8 Glassdoor interviews include:
Phone interview: 20%
Group panel interview: 20%
Skills test: 16%
Personality test: 12%
One on one interview: 8%
IQ intelligence test: 8%
Background check: 8%
Presentation: 8%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 months. I interviewed at Amazon Web Services in Apr 2025
Interview
I submitted my resume and then I got an invitation for the first phone screening with HR, and then I took online assessment.
After that, I got another invitation for the second phone screening, which was almost a technical interview.
I at last took a loop interview.
Interview questions [1]
Question 1
How did you find alternative ways to solve a problem, when ordinary ways didn't work.
4 rounds of interview
1- Technical Networking
2- Technical Operating Systems
3 & 4 were Managerial
From Technical aspect, just be strong with networking fundamentals and have a clear idea of how things actually work in networking.
For Operating Systems round, just know basics of OS and some commands (from either linux or Windows, whichever you are comfortable with)
I interviewed at Amazon Web Services (Auckland, Auckland)
Interview
The interview process was well-structured and professional. It started with an online application and initial screening, followed by technical and behavioral interviews. The questions focused on basic cloud concepts, networking, troubleshooting scenarios, and customer-focused situations. The interviewers were friendly and explained the next steps clearly. Overall, the process was fair and gave a good sense of what the Cloud Support Engineer role involves.
I applied through an employee referral. I interviewed at Amazon Web Services
Interview
It was a good process, from the start everyone very friendly and all transparent. It's a long process in which a lot of interviews are taken, so if you're going to take a process with Amazon, you have to be aware of that.
Interview questions [1]
Question 1
About my tech experience and questions about situational events