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      Adyen

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      Associate Account Manager Interview

      19 Aug 2020
      Anonymous interview candidate
      Shanghai, Shanghai
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Adyen (Shanghai, Shanghai) in Jul 2020

      Interview

      I applied through company website, HR got in touch within 3 days. I have been to 5 rounds of interviews. The whole process is lengthy, in total one and half months. Overall review: Culture: Very good PR of it’s culture (Adyen formulas) and I believe they are seeking people who naturally fit its culture. This part I love a lot. People: One can immediately tell this group of people working here are intelligent and hardworking during the interview process. Meanwhile, I do want to point out, although on job description they want you to be international in your past experiences to fit the company’s culture, but naturally since the office needs employees to serve local merchants, they are expecting the candidate can also be “local". Product: One of the tops in the game, comparing to competitors probably stands out on its pricing mode, consider they are mainly serving high-volume accounts. 1st round—Zoom interview with HR : Standard first round interview. Duration: 50 mins. Overall feeling: 4/5 2nd round— Zoom interview with a team member:Questions about your profile, your understandings about payment industry. Duration: 50 mins. Overall feeling:4/5 3rd round— Zoom interview with head of the account management team: Smart questions to test you if you are a bright person and whether you are eager to learn. Duration: 50 mins. Overall feeling:5/5 4th round—Onsite interviews first with the team member and the head of the team, second with the country manager. I suppose this round was meant to meet the candidate in person and see whether this person fits the team vibe. Duration: 2 hours. Overall feeling: 4/5 5th round—Case study presentation to a panel on Zoom. It’s pretty tricky for candidates to do presentation on Zoom since you cannot see the interviewers' reactions and react properly. Duration: 1 hour. Overall feeling: 3.5/5 Two things worth mentioning in the whole process: 1. Two interviewers mentioned separately that they expect you don’t ask many questions when start. They expect you to find answers by yourself. 2. Never got the email as said here in Glassdoor, in which they would ask you if you want feedback of your interview. After the whole process of 1.5 months, my rejection email was a system email“ We have reviewed your application and that’s not what we are looking for”. With all being said, I still wish I can work for this company one day, guess this says a lot. Although its culture might have added a little twist in each region, but I do believe overall this company is on the right track on its culture and on its products. Hope this is helpful and hope every job seeker can get their ideal job :)

      Interview questions [1]

      Question 1

      1. Standard behavioral questions 2. Have you worked with data?
      Answer question
      4

      Other Associate Account Manager interview reviews for Adyen

      Associate Account Manager Interview

      11 Jul 2022
      Anonymous interview candidate
      Bergen op Zoom
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Adyen (Bergen op Zoom) in Jun 2022

      Interview

      -I was reached out to by a recruiter via LinkedIn. -Recruiter and I had a 30 min call to discuss role and interview process. -First round interview was 30 minutes with a current AM- was only left with <5 min for questions at the end so I wasn’t able to get a good feel for company culture, expectations of the role, etc. -Was immediately sent an email with a case study and directions to create a 30 min presentation to present in the next round. -Spent 4+ hours reviewing data that was sent over, on Adyen website and building slide deck. -Presented slides to 2 x AM Team Leads. Was asked questions during presentation as if I was a seasoned AM (was asked how the case study company numbers compare to other clients’ numbers, specific nuances of the Adyen offering, etc. -Was sent a stock rejection email with no personalization nor feedback. Request for feedback was ignored. -Takeaway: even for an Associate AM role, they are looking for someone with expert level knowledge of the FinTech industry and of their product offering (without any training or onboarding provided)

      Interview questions [2]

      Question 1

      What is the difference between gateway and acquirer?
      Answer question

      Question 2

      How do Musicfy’s numbers compare to other customers’?
      Answer question
      6

      Associate Account Manager Interview

      27 May 2022
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Adyen (San Francisco, CA) in May 2022

      Interview

      There should be a total of 4 rounds of interview plus a presentation on case study. I would say the case study is pretty difficult for people who aren't in the payment industry. It took me sometime to understand. It is also a test on how you analyze and present data. I really like everyone I spoke to during the interview process. It is probably my best interview experience so far. Even I didn't make it to the final round, the recruiter still made time to provide me feedback on the phone.

      Interview questions [1]

      Question 1

      Describe one time your formed a strategic partnership with your client?
      Answer question

      Associate Account Manager Interview

      21 Jan 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Adyen

      Interview

      Multiple rounds including a case study. Definitely looking for a good cultural fit in addition to speaking, selling, and negotiation skills. If you make it to the last round you speak with two members of the board.

      Interview questions [1]

      Question 1

      Which part of the Adyen formula do you identify with?
      Answer question