Does Swapfiets pay their employees well?

According to anonymously submitted Glassdoor reviews, Swapfiets employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Swapfiets. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swapfiets?

88% of Swapfiets employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swapfiets 4.5 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Swapfiets?

Customer Service Representative (6) , Mechanic (6) , Bike Mechanic (5) , Customer Service (5) , Brand Manager (3) , Customer Service Agent (3) , Data Analyst (3) , Manager (3) , Battery Swapper (2) , Customer Support (2) , Mechaniker (2) , Software Engineer (2) , Store Associate (2) , Store Field Lead (2) , Student Worker (2)

What are the pros of working at Swapfiets according to real employee reviews?

"The people are nice and there is room to grow into other departments if you are persistent and declare your interest." ((in 10 reviews)); "Great team and culture and work/life balance" ((in 8 reviews)); "Friendly atmosphere." ((in 4 reviews)); "Great culture" ((in 3 reviews))

What are the cons of working at Swapfiets according to real employee reviews?

"Low salary" ((in 9 reviews)); "bad management and horribal organisation." ((in 7 reviews)); "Low pay, cold warehouse, Clocked KPI" ((in 3 reviews))

Skip to content Skip to footer

Notifications

Swapfiets

Swapfiets Reviews

4.2

88% would recommend to a friend

(88 total reviews)

Marc de Vries

95% approve of CEO

68% positive business outlook

Ratings by category

4.5

Work/Life balance

4.4

Diversity and inclusion

4.2

Culture and values

3.6

Senior management

3.5

Career opportunities

3.4

Compensation and benefits

Swapfiets has an employee rating of 4.2 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Swapfiets employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

88 reviews

5.0

5 May 2026

Great culture but facing profitability challenges

Data analyst

Recommend

CEO approval

Business outlook

Pros

Great culture Good coffee and lunch

Cons

Scale up Not profitable Small learning budget

Swapfiets Response

12h

Thank you so much for your positive words about our culture and the coffee and lunch setup! We also appreciate your honest feedback on scale-up pace, profitability, and learning budget. These are areas we're actively working on as we grow, and input like yours helps us prioritize where to focus. If you'd like to share more detail on what would be most useful for you specifically (e.g. types of learning opportunities), feel free to reach out to us directly at talent@swapfiets.com. Thanks again for being part of the Swapfiets team! Best regards, Your Swapfiets Team

5.0

22 Oct 2025

Great working environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Great vibe in HQ - Cool projects

Cons

- Not a lot of benefits

5.0

11 Jul 2025

Great employer

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Fun place to work. Nice colleages

Cons

Startup fibe, and some things haddent been sorted out yet.

Viewing 1 - 3 of 88 Reviews

Jobs at Swapfiets

Bike Hunter - Amsterdam

Bike Hunter - Amsterdam

Logistics Driver - Amsterdam

Service & Store Associate (Flex) - Arnhem

Logistic Lead - Delft (Den Hoorn Warehouse)