M Group Reviews

3.6

72% would recommend to a friend

(652 total reviews)
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Andrew Findlay

84% approve of CEO

64% positive business outlook

M Group has an employee rating of 3.6 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The M Group employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

652 reviews
5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Training offered for development and learning

Cons

Rare to utilise skills in other parts of business

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M Group Response
1d
Thank you for taking the time to share your feedback. We're pleased to hear that you found the training and development opportunities valuable during your time with M Group. We also appreciate your observation about having limited opportunities to apply skills across different parts of the business. Through our Thriving Together programme, we're working towards becoming One M Group, breaking down silos and creating stronger connections across our businesses. A key focus of this is increasing internal mobility, making it easier for people to develop new skills, explore different opportunities, and build varied careers across the Group. Thank you again for your review and for the contribution you made during your time with us. Your feedback is genuinely appreciated and helps shape the improvements we're making for the future.
5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits lots of growth

Cons

Systems need an upgrade to be better

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M Group Response
1d
Thank you for sharing your feedback and for your 3–4 years with M Group. We're delighted to hear that you've experienced great benefits and seen the opportunities that come with the growth of the business. We also appreciate your comments about our systems. As we continue to evolve as M Group, investing in and improving our technology remains a key focus to ensure our people have the tools they need to work as efficiently and effectively as possible. Thank you again for taking the time to leave a review. We're pleased to have you as part of the team and appreciate your feedback.
5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great working conditions, great manager to for with who always looks for solutions to help the team out when required. Great team effort. Good bonus system but could be done differently, to help with different types of jobs.

Cons

If manager moves on. Bonus needs to be job description specification. Uniform needs to suit job for all weathers. Address for jobs need to be corrected for ALL jobs. Need the tools to do the job correctly eg. Having all the cards for all visits. Not having ALL makes of meters on the system when doing exchanges

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M Group Response
1d
Thank you for sharing your feedback, and for your 10 years with M Group. We're delighted to hear about the positive experience you've had with your manager, the strong team culture, and the working conditions you've enjoyed over the years. It's great to know that having a supportive manager who looks for solutions and puts the team first has made such a difference to your experience. We also appreciate your thoughtful suggestions around bonuses, uniforms, job information, and having the right tools and resources available. We understand how important it is for our frontline teams to have accurate information, appropriate equipment for all weather conditions, and the systems support needed to carry out their roles effectively and efficiently. Your feedback has been noted, and we'll ensure your comments are shared with the relevant teams. The insight of colleagues doing these roles day in, day out is invaluable in helping us improve how we support our people and deliver for our customers. Thank you again for your long-standing contribution and for taking the time to leave a review. Your feedback is genuinely appreciated.
Viewing 1 - 3 of 652 Reviews

Glassdoor has 689 M Group reviews submitted anonymously by M Group employees. Read employee reviews and ratings on Glassdoor to decide if M Group is right for you.