Epicenter Technologies Snapshot
At the heart of the outsourcing trend, Epicenter Technologies is a leading provider of voice-based collections, telemarketing, and customer care services. The company has partnerships with AT&T, Qwest, Dell, and Avaya. Epicenter Technologies has facilities in Mumbai and it has an office in Omaha, Nebraska. Epicenter Technologies was founded in 2000 by B. N. Kalyani, chairman of Bharat Forge Group; Ken Eldred, a co-founder of Ariba Technologies; and Vijay Rao, formerly the managing director of AT&T Lucent, India. Other shareholders include venture capital firm Infinity Venture.
