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Media Quality & Design Coordinator

Dublin Business School is committed to the continued enhancement of the student experience through the development of high-quality multimedia content across academic life and the student experience. The Media Quality & Design Coordinator role is essential to our content development efforts, with responsibility for defining, assuring and raising standards for all learning and support content across DBS.

This role sits within our Creative Studios team, and supports our Centre for Learning Excellence (CLX) and wider learning and teaching teams in the delivery of outstanding learning experiences. This is an exciting opportunity for an ambitious and passionate graduate who is detail-oriented, has an intuitive sense of what good looks like, and can balance between pace and perfection.

Core Responsibilities

Quality Assurance

• Conduct quality checks on different pieces of content at various stages of development, and assist the Creative Studios Lead to coordinate same among the wider team.

• Support the definition of best practice in the design and creation of multimedia content.

• Design and implementation of processes and procedures for assuring the quality of multimedia content.

• Support the adoption of standards, accessibility, and best practice for a range of learner needs across the college, through training, engagement and championing successes.

Content Design

• Collaborate with lecturers and wider college support staff colleagues to identify, develop and produce audiovisual assets for learning content, including, but not limited to: slide decks, videos, posters, video transcript and caption files, and graphics.

• Create and maintain templates, catalogues, file systems and style guidelines for audiovisual assets across a range of applications and use cases.

• Liaise with Creative Studios Lead regarding due dates, scheduling, capacity and flag any concerns where necessary.

Continuous Improvement

• Report regularly on quality-related activity and progress.

• Work closely with colleagues across Creative Studios, CLX, and wider college teams to ensure consistency in all aspects of our content and aligned with our content guidelines.

• Engage with colleagues and stakeholders to identify, develop and implement continuous improvement initiatives related to our learning content.

Teamwork and Culture

• Contribute to the culture, performance and ambitions of the Creative Studios and CLX teams.

• Support the continuous improvement of the college’s content development process.

• Explore, identify and implement emerging technology and use of AI in education and content development.

• Ensure that there’s a strong and collaborative working culture within the team as it grows.

• Assist with the induction and ongoing development of new team members.

• Contribute to a culture of innovation, collaboration, inclusivity, and mutual respect across the team and the College.

• Work proactively and cooperatively with colleagues across departments to achieve shared goals;

• Demonstrate professionalism, approachability, and collegiality in all interactions.

• Communicate openly and constructively, supporting a positive and solutions-focused team environment.

• Uphold the organisation’s values in all internal and external activities.

• Take initiative in personal and professional development, and acknowledge and support the contributions of others.

Person Specification

Essential Attributes

• Qualified to honours degree level or equivalent experience in graphic design or similar visual and design related disciplines.

• Proficient in Adobe Creative Suite (specifically Photoshop, Illustrator, InDesign).

• Proficient in Microsoft Office (specifically PowerPoint).

• Excellent command of the English language.

• Excellent communication and interpersonal skills.

• Excellent attention to detail.

• Ability to work on own initiative and to tight deadlines.

• Ability to work in a busy environment.

• Strong commitment to higher education.

Desirable attributes

• Enthusiasm for developing technologies, and ability to research best-practices and implementation of such.

• A working knowledge of video editing software such as Premiere Pro and After Effects.

• Good working knowledge of content creation processes and technologies.

• Familiarity with online content banks and software such as Canva, Adobe Suite etc.

• Ability to use content authoring tools such as Articulate360: Storyline or Rise.

• Knowledge of the principles of UDL (Universal Design for Learning) and UX (User Experience).

Pay & Benefits

The salary for this role is €35,000.00.

• Free Internal Courses;

• Discounted Fees for Family Members;

• Life Assurance & Disabilities Cover;

• Sports & Social;

• Employee Assistance Programme;

• Employee Discount Scheme;

• Paid sick leave;

• Death-In-Service Benefit.

This job description is a guide to the work the post holders will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the post-holders and their manager will review the job description regularly.

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All appointments are subject to providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here: DBS Privacy Notice for Candidates.

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.

DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.