the LEGO Group Employee Reviews about "work environment"

Updated Nov 22, 2021

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Found 78 of over 1,270 reviews

4.4
90%
Recommend to a Friend
97%
Approve of CEO
the LEGO Group Chief Executive Officer Niels B. Christiansen
Niels B. Christiansen
463 Ratings
Pros
  • "Great work life balance very team oriented(in 85 reviews)

  • "Good work Environment and enjoyable(in 78 reviews)

  • Cons
  • "Can be bit slow in decision making(in 23 reviews)

  • "Many things are centralized in Denmark and relocation is often for certain jobs is usually must(in 21 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "work environment"

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    1. 5.0
      Former Contractor

      Amazing company to work!

      Dec 14, 2017 - Anonymous Contractor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work environment, culture, excellent management, fun.

      Cons

      LEGO headquarters is located in a very small town in the countryside in Denmark

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    2. 5.0
      Current Contractor, less than 1 year

      Wonderful company

      Nov 22, 2021 - Supply Chain in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team work Good Salary Wonderful working environment and work life balance and play For those of you who are young at heart this is the company to be in!!!

      Cons

      Nothing at all how can one not love working here

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    3. 5.0
      Current Employee, less than 1 year

      Employment Review

      Nov 18, 2021 - Customer Service Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Work Environment Amazing colleagues Benefits are awesome Company listens well Keeps you informed Makes changes based on company needs that is almost always for the better Remote employment at the time Frequent updates to reference board for assisting customers Giving advisors confidence to assist the cu as much as possible with many ways to win!

      Cons

      Lots of products that are very niche, some times inquiries do not come up often enough to retain the knowledge of certain products that require a good understanding of mechanics and troubleshooting tips. Need more channels in ways to trouble shoot in faster time for digital products. You are supposed to take calls at a rate that meet their standards within a day and hour. While the company is not deadset on call rate, it could be a deal breaker if you take a low volume of calls and are trying to become permanent from seasonal should those offerings be on going. They do assist to make you better however certain calls will take your time and reduce your score that is inevitable. However they do understand this possibility and will make note. Do your best and you will be great here!

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      the LEGO Group Response

      Thank you for the very informative review outlining lots of positive but also some areas of concern and improvement. This feedback is invaluable to us.

    4. 5.0
      Former Intern

      Nice

      Oct 20, 2021 - Artist in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work Environment and enjoyable

      Cons

      I don’t have any no cons

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    5. 5.0
      Current Employee

      Great place to work

      Oct 10, 2021 - Product Owner in Billund
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great colleagues and great working environment

      Cons

      Big org - could benefit a lot by rethinking and digitizing processes

      Continue reading
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      the LEGO Group Response

      Thank you for taking the time to write a review and provide us some useful feedback.

    6. 5.0
      Current Employee, less than 1 year

      I love it!

      Oct 8, 2021 - Graphic Compliance Specialist in Aarhus
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They care about their employees. Nice work environment with flexible hours and very accommodating people all around. Good salary, bonuses and discounts.

      Cons

      Takes a long time to get to work, if you're not living near Billund. And Billund itself isn't a very vivid place imo. Many work processes are very long and complex with a lot of people involved. There's a very steep learning curve when you start because of the complexity and size of the company - and the many abbreviations that are used for everything.

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      the LEGO Group Response

      It's great to see that you are enjoying working at the LEGO Group. Thank you for outlining some pro's and con's to your role in Billund.

    7. 5.0
      Former Employee, less than 1 year

      Excellent environment

      Oct 3, 2021 - Financial Analyst in Prague
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent working environment Excellent communication Excellent supervisor Excellent teamwork Excellent experience

      Cons

      Show your efforts Concentrate Must good at Communication Must be Hard work Must be Proactive

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      the LEGO Group Response

      Thank you for writing such a positive review of your experience working at the LEGO Group!

    8. 5.0
      Current Employee, less than 1 year

      Nice & friendly

      Sep 19, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice, friendly, inclusive work environment. Incredible upper management.

      Cons

      Relatively inconsistent work shift patterns.

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      the LEGO Group Response

      Thank you for writing a positive review and highlighting the positive work environment :)

    9. 4.0
      Current Employee, less than 1 year

      It was okay

      Aug 18, 2021 - Sales Associate in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pretty good pay for a retail job, nice employee discount, friendly co workers, nice work environment, nice supervisors, paid sick leave

      Cons

      Mental health isn't really a concern for management, they are very strict on their rules, the insistence to interact with every customer on the shop floor is outdated and leads to some very grumpy customers who just want to be left alone

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      the LEGO Group Response

      Thank you for your review and your insights & thoughts on how interaction with customers should be handled. Great food for thought!

    10. 5.0
      Former Freelancer

      Great

      Jul 20, 2021 - Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collective working environment, incredibly collaborative.

      Cons

      Sometimes very long working hours

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