eWayDirect Reviews

2.4

0% would recommend to a friend

(11 total reviews)

Neil Rosen

Not enough data to show CEO approval

Reviews by job title

11 reviews
5.0
17 Nov 2020

Great Team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team Always Works Together Well

Cons

None that I can speak of

3.0
1 Nov 2017

Great People, Solid Product, Constant Change

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really great people, generous salaries, good product to work with, willing to put in the time and effort then you will succeed, a small company that collaborates and gets a lot accomplished. Very good email and customer acquisition platform.

Cons

You have to be a self starter or it is over before it even started. Environment changes on a daily and sometimes hourly basis. Lack of a unified and consistent marketing effort have cost the company business. Change is constant and often unsettling.

2.0
25 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Awesome people -- "family" environment. A few key managers will go out of their way to enable you and try their best to set you up for success, and the Customer Service manager is terrific. There are a few passionate people there, but some are jaded by the way things have been run. The technology that the company offers is a little out-dated, but there is much potential if the right strategy and game plan were to be put into place! If seeking a new opportunity for your career, it would be an interesting experience and challenging, and people who thrive in a family-type environment would be happy here.

Cons

Success is difficult to achieve: There is no true vision, no defined goals and objectives, strategy changes every 2 seconds with the CEO's mood. The CEO isn't as horrible as some of these reviews make him out to be, but business-wise, there is absolutely no way this company will have a bright future so long as he continues to not take the advice of the professionals he hires. Whether an external consulting firm, in-house sales or marketing personnel, what's best for the company is not taken into consideration - only what the CEO sees as "important" at the time. It was jaw-dropping that, for instance, a project would be executed and completed, only for him to object and bring progress to a screeching halt and ask questions that should have been answered in the planning stages. With fundamental strategy and vision changes literally every other day, it makes it practically impossible for anything to be completed and seen through. It is impossible to achieve anything or realize any success with the way the company is operated. Internal communication is a mess, and seemingly nothing is done about it, even when people volunteer to assist. This is detrimental, as employees even go as far to say things like, "we're not a real company" (as in they feel like they are just a bunch of people with laptops playing pretend, and that eWayDirect is not a true, stable, or profitable organization). Revenue has dropped over 50% in the past few years. They've had to do a round of lay offs recently, and I don't see a light at the end of the tunnel, since the company is ran on the CEO's whim. A very dangerous way to run a company, as nothing is based off of metrics or statistics, and decisions are not made based on what is best for the company, but rather what the CEO feels at that moment is acceptable.

Viewing 1 - 3 of 11 Reviews

Glassdoor has 11 eWayDirect reviews submitted anonymously by eWayDirect employees. Read employee reviews and ratings on Glassdoor to decide if eWayDirect is right for you.