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Workday Customer Success Manager Reviews

Updated Jan 5, 2022

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Found 18 of over 2,267 reviews

0.0
Workday Co-Founder and co-CEOs Aneel Bhusri, Chano Fernandez
Aneel Bhusri, Chano Fernandez
0 Rating
  1. 5.0
    Current Employee, more than 3 years

    Workday cares about employees

    Jan 5, 2022 - Senior Associate Customer Success Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits (medical, dental, vision, unlimited PTO, 401K matching, extra company-wide days off) , happy employees, can explore different career paths

    Cons

    Depending on what team you are on, taking time off during the last week of the quarter can be frown upon

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  2. 5.0
    Current Employee

    Fantastic Open and Supportive Culture

    Aug 11, 2021 - Senior Customer Success Manager in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I can't fault Workday for support of employees, a great, informal culture and focus on people management. The Workday product itself is fantastic and really easy to get behind the ethos and ways of working.

    Cons

    Some growing pains, as expected, as a new-ish and expanding company. Mainly relating to internal processes and procedures.

    2 people found this review helpful
  3. 4.0
    Current Employee, more than 3 years

    Lots of changes! But overall great place to work

    Aug 11, 2021 - Customer Success Manager in Pleasanton, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong leadership and products. Committed customers and a commitment and supporting our customers.

    Cons

    Hyper focus on growth and scaling leading to a lot of processes.

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  4. 5.0
    Current Employee, more than 1 year

    Great company

    Aug 2, 2021 - Customer Success Manager in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Smart people! Everyone is passionate and dedicated. Everyone loves their jobless at least everyone in my vertical

    Cons

    A bit like drinking the workday koolaid - everyone is very very positive about Workday all the time to the point of being a bit disingenuous

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  5. 5.0
    Former Employee, more than 1 year

    A Great Company to work with!!

    Jul 26, 2021 - Customer Success Manager in Singapore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Culture, Professional work environment, Team work across the globe, Customer centric, employee centric, great benefits, Best place to Work!!!

    Cons

    Nothing to highlight as Cons.

    Continue reading
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  6. 2.0
    Former Employee, more than 5 years

    Mixed Experience

    Jan 19, 2021 - Customer Success Manager in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some very nice and competent people at Workday especially in Operations and Support.

    Cons

    Some extremely poor managers who lacked the necessary skills and experience. The much lauded culture extends only so far and can be extremely vindictive.

    10 people found this review helpful
  7. 5.0
    Current Employee, more than 3 years

    Great Company Culture

    Jan 24, 2021 - Customer Success Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Workday is the best company I have worked at. They truly care about their employees even during tough times. This type of act goes a long way in wanting to stay here.

    Cons

    Lack of ability to work remote full time.

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  8. 5.0
    Current Employee

    Great Place to work

    Jan 13, 2021 - Customer Success Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with

    Cons

    none that I can think of

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  9. 5.0
    Current Employee

    Nirvana of Employers

    Oct 20, 2020 - Senior Customer Success Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They do what they say and what they say is compassionate, thoughtful and successful.

    Cons

    Growth may introduce the wrong culture in leadership positions.

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  10. 4.0
    Former Employee

    Great company to work for

    Sep 26, 2020 - Customer Success Manager in Amsterdam
    Recommend
    CEO Approval
    Business Outlook

    Pros

    most of the team were absolutely great

    Cons

    some people were hired with a very different culture approach then I felt fitted the company

    1 person found this review helpful
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