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William Hill Reviews
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    William Hill Reviews

    Updated 15 Jan 2020

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    2.7
    35%
    Recommend to a Friend
    20%
    Approve of CEO
    William Hill CEO Ulrik Begntsson
    Ulrik Begntsson
    23 Ratings
    Pros

    • "Flexible working hours between shop staff" (in 45 reviews)

    • "Generally flexible working hours, may vary by location/shops needs" (in 34 reviews)

    Cons

    • "Long hours weekend shifts boring when slow" (in 94 reviews)

    • "Shifts were not very flexible so there isn’t a good work-life balance" (in 64 reviews)

    More Pros and Cons

    1. "william hill"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Cashier 
      No Opinion of CEO

      I have been working at William Hill

      Pros

      Interesting at times Easy work Sit in a chair all day Can smoke alot Get tips somestimes although they usually lose

      Cons

      Very boring Little opportunity for development Ideas no recognised Essentially a robot blah blah blah Fill up the words rah rah

      Advice to Management

      Your staff are robots Stop treatnig your staff like poo Get me out of here I want to kill myself on a daily basis

      William Hill2010-12-01

    2. "Not the best gaming company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Disapproves of CEO

      I worked at William Hill full-time

      Pros

      Not many, the money is ok

      Cons

      Horrible working atmosphere, morale is not good. Lots of gossip / backstabbing. Depressing.

      William Hill2019-12-10
      3. Join the William Hill team
      See Our Latest Jobs

    3. "Decent but mundane"

      StarStarStarStarStar
      Former Employee - Customer Experience Associate 

      I worked at William Hill full-time

      Pros

      Easy job for the most part. Straightforward.

      Cons

      Troublesome customers sometimes, can get quite boring and mundane

      William Hill2020-01-14

    4. "Could be better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - CEA 
      Doesn't Recommend
      Negative Outlook

      I have been working at William Hill full-time for less than a year

      Pros

      £50 monthly Oyster card for zones 1-6 Good customers and tips

      Cons

      You end up with no social/home life because of the working hours Sometimes 7:45am to 10:15pm And can be sent to any shop at random times.

      William Hill2020-01-09

    5. "Don’t know"

      StarStarStarStarStar
      Current Employee - CSA 

      I have been working at William Hill full-time for more than 5 years

      Pros

      Easy job with amazing staff and flexible days and hours.

      Cons

      Having to work late and long shifts. And abuse from customers.

      William Hill2020-01-08

    6. "Awful"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cashier in Manchester, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at William Hill part-time for more than 5 years

      Pros

      Work close to home

      Cons

      Rubbish pay Staff are treated poorly excepted to work like robots No communication Rubbish pay

      Advice to Management

      Treat your staff better and appreciate them

      William Hill2020-01-15

    7. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Experience Assistant 

      I have been working at William Hill full-time for less than a year

      Pros

      Positive atmosphere Big opportunities to work your way up the ladder Helpful colleagues

      Cons

      No set shifts, shifts change all the time

      William Hill2019-12-30

    8. "Alright if you don't want to excel or push yourself in any way."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Experience Assistant in Manchester, England
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at William Hill part-time for more than a year

      Pros

      Easy job; build good relationships with coworkers and customers

      Cons

      Can often be on your own for hours; you are blamed for everything

      Advice to Management

      More man-management - not everything is just the fault of the employee

      William Hill2020-01-14

    9. "Mentally draining and a lot of negativity"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Business Performance Manager in London, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at William Hill full-time for more than 10 years

      Pros

      Meeting great people, and no day is the same.

      Cons

      60+ hours working a week. You can Not switch off. Other team members do not not pick up for you if you switch off, so you work on days off and holidays too.

      Advice to Management

      Do not send out generalised emails to team if someone not pulling their weight. Direct email to that person who is letting the team down. That way people who’re getting on with their role don’t feel constantly bashed for doing right.

      William Hill2020-01-05

    10. "Easy going job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Manager in London, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at William Hill full-time for less than a year

      Pros

      Great for students, flexibility in shifts and hours

      Cons

      Poor management in some stores

      William Hill2019-12-22
    Found 917 reviews
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