Whitbread Employee Reviews about "head office"

Pros

Not bad facilities and some alright people. But too many lack knowledge or experience to do the job.

Cons

Lacks basic common sense, blaming Brexit and anyone or anything they can think of for this mess. This is the most wasteful company pouring money into head office spend and leaving nothing for the hotels and guests. It’s just maddening and very few speak up because the culture is just saying yes all the time. There are people here on a gravy train, it’s a fat cat culture. I’ve never seen it in this industry. Normally there is pride in frugality and a recognition that there isn’t money for luxurious head offices and loads of corporate titles and projects. There are fewer people who just get on with it.

Pros

Spending the day with people you like in an agile set up. Everyone wants to do a good job. There are people who’ve joined recently that really want to make a positive difference and solve the problems we’ve faced which is refreshing, I’m just not that sure they can. I know people make a few jokes but Premier Inn do have some good hotels.

Cons

Constantly changing priorities and a lot of work that you don’t believe in. It’s tiring to invest effort in something then have it dropped at the last minute because other priorities have come in out of nowhere. The head office doesn’t understand digital and think it’s the same as their hotel business, instead of letting us really deliver what we are capable of. Whilst it’s really great new people are coming in, hitting the ground running and really offering help and encouragement, from what has gone on in the past people have found they can’t change things, get frustrated and either leave or give up. There haven’t been many perms in senior positions so it would be nice to actually have some stability.

Pros

Have a Job nothing else,

Cons

Senior Management - Head Office Hard working people, the are just numbers and nothing . No budget for nothing no breaks, only virtual breaks because head office doing give any extra budged for it. Now dual site management. Profit front of everything else

Pros

6 years working for Whitbread and always proud to say I'm part of Whitbread's family until now. Great incentives to work for but unrealistic targets as it's not achievable for everybody.

Cons

Unrealistic targets, high volume business have the same expectations from small businesses. Lack of opportunities for senior roles as its not advertise and open for everybody to apply for. We see people not performing in their roles and progress to bigger roles just because they know the right people. It's not what you do but who do you know. Senior management very distant from businesses away from head office area.

Pros

I have been working for Whitbread for over 5 years, starting out in operations for Whitbread restaurants and recently moving into a support centre role. I have always felt supported by my line managers and the company as a whole when it comes to progression and career development. Whitbread creates a positive environment on all levels and encourages the progress of people and I hope I am with them for at least another 5 years! Enjoy the company discounts within restaurants, premier inn and Costa.

Cons

The parking spaces at their head office but this will soon be improved once the works are complete.

Pros

Good opportunities to get on with your career if you want it

Cons

Whitbread WAS a company with a great culture, however this has slowly been eroded over the years. The Whitbread of today is very much a cost cutting machine, with little to no compassion with how this impacts their people, both in head office and the sites. Given that they're based in Luton, I would advise anyone wanted to work for Whitbread to think long and hard.