WDS Reviews | Glassdoor.ie

WDS Reviews

Updated Dec 3, 2019

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3.1
49%
Recommend to a Friend
45%
Approve of CEO
WDS CEO David Ffoulkes-Jones
David Ffoulkes-Jones
56 Ratings
Pros
Cons
  • "Too many team leaders that did not either know or want to do anything(in 13 reviews)

  • "Pay is considerably lower than almost any other call center in the valley(in 13 reviews)

More Pros and Cons
  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at WDS

    Pros

    You can work with great systems if you work for the Google contract.

    Cons

    All the cons you can have in a call center. The team leaders are the worse. There are not possibilities to improve your career.

    WDS2015-06-26
  2. "If you are under a temp. contract, you could be fire with no advice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at WDS

    Pros

    Good company if you are looking for an easy job.

    Cons

    They should think a little bit more in all the concerns that the worker have.

    WDS2015-05-27
  3. "Decent money, but not worth your soul."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support in Boise, ID
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at WDS full-time for more than 3 years

    Pros

    Good money for entry level, paid training.

    Cons

    Inconsistent management, mandatory overtime, management wont back you up if you actually do your job as you are trained. Holiday pay is revoked if you miss time earlier in the week.

    Advice to Management

    Treat your employees like people, not robots.

    WDS2019-12-04
  4. "CCM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at WDS full-time for more than 3 years

    Pros

    Great place to work. A lot of room to grow within the company

    Cons

    Frequent changes High expectations Many different contracts

    WDS2019-10-25
  5. "Great place to work. Dynamic, Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WDS full-time for more than 3 years

    Pros

    Different projects, very dynamic. Met a lot of people

    Cons

    Few teammate to ask for help

    WDS2019-10-16
  6. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative II in Boise, ID
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at WDS full-time for less than a year

    Pros

    Low pay, good people, good food truck outside

    Cons

    Bad People. Upset customers, high turnover

    WDS2019-08-23
  7. "Getting Paid to Meet People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Demonstrator in Birmingham, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at WDS part-time for less than a year

    Pros

    I could pick my shifts. Met great people Had a great team.

    Cons

    Only knew shifts a few days in advance

    WDS2019-08-13
  8. Helpful (1)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Poole, England
    Doesn't Recommend
    Neutral Outlook

    I worked at WDS full-time for more than 5 years

    Pros

    Good pay. Learnt a lot about wireless communication.

    Cons

    No life. Bad management

    Advice to Management

    Treat staff as people.

    WDS2019-05-19
  9. "Technical"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Sydney

    I have been working at WDS full-time for less than a year

    Pros

    Great people and fantastic vibre

    Cons

    Not very well valued by the management

    WDS2019-04-17
  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in Redmond, WA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at WDS full-time for more than a year

    Pros

    Family like setting which is nice

    Cons

    No longer exists as a company

    Advice to Management

    None

    WDS2019-01-18
Found 166 reviews
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