Voxpro Communications Reviews | Glassdoor.ie

Voxpro Communications Reviews

Updated 12 October 2018
462 reviews

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3.1
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Recommend to a friend
Approve of CEO
Voxpro Communications CEO Dan Kiely
Dan Kiely
253 Ratings

462 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (1)

    "Great place for career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Current Employee - Anonymous Employee in Cork
    Recommends
    Positive Outlook

    I have been working at Voxpro Communications full-time (More than a year)

    Pros

    Great atmosphere (very friendly), excellent 👍 team ( mine for sure is), various career opportunities if you work hard. Recently added some bonuses ( health insurance, etc.). Nice facilities. Lots of activités ( parties and social events).

    Cons

    Shift pattern can be a challenge

    Advice to Management

    Consider extra bonuses for tenured specialists

    Voxpro Communications Response

    10 May 2018 – Marketing

    Thank you for taking the time to leave this review. We appreciate your feedback and will take your comments re: shift patterns on board. We are constantly trying to improve the employee experience... More


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Cork
    Current Employee - Manager in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time (More than 3 years)

    Pros

    Benefits in place work life balance

    Cons

    Don't have anything negative to say

  3. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cork
    Former Employee - Customer Service Representative in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Voxpro Communications full-time (More than a year)

    Pros

    Good place to work
    Great friendships made

    Cons

    Managements roles scarce
    KPIs tough

    Advice to Management

    No advice for management


  4. "VoxPro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time

    Pros

    friendly, order, team, easy, bonus

    Cons

    work shifts, work-life, salary,


  5. "Good for first IT role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Technical Support in Cork
    Former Employee - Technical Support in Cork
    Doesn't Recommend

    I worked at Voxpro Communications full-time (Less than a year)

    Pros

    -Learned customer support
    -Disciplined work schedule

    Cons

    -5 managers in 5 months
    -Too many changes in very little time in regards job role
    -Pay is poor


  6. "Not the worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Cork
    Current Employee - Customer Service Specialist in Cork
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Vhi health care contribution package

    Cons

    Very hard to receive a promotion without connections in higher positions


  7. "Brilliant great opportunities for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Lead and Trainer
    Former Employee - Quality Lead and Trainer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Voxpro Communications full-time (Less than a year)

    Pros

    Great benefits, lots of opportunities to upskill, great employee engagement

    Cons

    Literally nothing bad to say

    Advice to Management

    Great Job keep doing what you do

  8. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Voxpro Communications full-time

    Pros

    Good atmosphere, Great team, social club

    Cons

    Not paid enough for the work you do.
    They focus on running cash intensives for lower employees but forget about management and trainers.
    Promotions are on a FTC so you could be put back to the basic role after 3 months even if you do a great job

    Advice to Management

    Increase the salaries for the higher roles ie TL's, QL's Trainers


  9. "Good work environment and colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Cork
    Current Employee - Customer Service Specialist in Cork
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Voxpro Communications full-time (More than a year)

    Pros

    Not very stressful. Managers listen.

    Cons

    Changing rosters. Difficult to move up

    Voxpro Communications Response

    20 Sep 2018 – Marketing

    Hi there, thank you for taking the time to leave this review. We're currently working on making our rosters better for our people. We understand that this is an issue for a lot of our employees. In... More


  10. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Cork
    Former Employee - Technical Support Representative in Cork
    Recommends

    I worked at Voxpro Communications (Less than a year)

    Pros

    Good wage for what it is.
    Fair management

    Cons

    Its a vendor, not really a full time career path IMO. (Not really a con, something that just won’t change)

    Voxpro Communications Response

    20 Sep 2018 – Marketing

    Hi there, we're delighted to hear that you enjoyed your time in Voxpro and that you would recommend a career in Voxpro. We wish you the best of luck in your career.


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