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    Voxpro Communications Reviews

    Updated 12 October 2018
    462 reviews

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    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Voxpro Communications CEO Dan Kiely
    Dan Kiely
    253 Ratings

    462 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons
    More Pros and Cons
    1. Featured Review

      Helpful (1)

      "Great place for career growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cork
      Current Employee - Anonymous Employee in Cork
      Recommends
      Positive Outlook

      I have been working at Voxpro Communications full-time (More than a year)

      Pros

      Great atmosphere (very friendly), excellent 👍 team ( mine for sure is), various career opportunities if you work hard. Recently added some bonuses ( health insurance, etc.). Nice facilities. Lots of activités ( parties and social events).

      Cons

      Shift pattern can be a challenge

      Advice to Management

      Consider extra bonuses for tenured specialists

      Voxpro Communications Response

      10 May 2018 – Marketing

      Thank you for taking the time to leave this review. We appreciate your feedback and will take your comments re: shift patterns on board. We are constantly trying to improve the employee experience... More

    2. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in Cork
      Current Employee - Manager in Cork
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Voxpro Communications full-time (More than 3 years)

      Pros

      Benefits in place work life balance

      Cons

      Don't have anything negative to say

      3. Join the Voxpro Communications team
      See Our Latest Jobs

    3. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Cork
      Former Employee - Customer Service Representative in Cork
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Voxpro Communications full-time (More than a year)

      Pros

      Good place to work
      Great friendships made

      Cons

      Managements roles scarce
      KPIs tough

      Advice to Management

      No advice for management

    4. "VoxPro"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Voxpro Communications full-time

      Pros

      friendly, order, team, easy, bonus

      Cons

      work shifts, work-life, salary,

    5. "Good for first IT role"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Technical Support in Cork
      Former Employee - Technical Support in Cork
      Doesn't Recommend

      I worked at Voxpro Communications full-time (Less than a year)

      Pros

      -Learned customer support
      -Disciplined work schedule

      Cons

      -5 managers in 5 months
      -Too many changes in very little time in regards job role
      -Pay is poor

    6. "Not the worst place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Specialist in Cork
      Current Employee - Customer Service Specialist in Cork
      Recommends
      Neutral Outlook
      Approves of CEO

      Pros

      Vhi health care contribution package

      Cons

      Very hard to receive a promotion without connections in higher positions

    7. "Brilliant great opportunities for everyone"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Quality Lead and Trainer
      Former Employee - Quality Lead and Trainer
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Voxpro Communications full-time (Less than a year)

      Pros

      Great benefits, lots of opportunities to upskill, great employee engagement

      Cons

      Literally nothing bad to say

      Advice to Management

      Great Job keep doing what you do

    8. "Trainer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Voxpro Communications full-time

      Pros

      Good atmosphere, Great team, social club

      Cons

      Not paid enough for the work you do.
      They focus on running cash intensives for lower employees but forget about management and trainers.
      Promotions are on a FTC so you could be put back to the basic role after 3 months even if you do a great job

      Advice to Management

      Increase the salaries for the higher roles ie TL's, QL's Trainers

    9. "Good work environment and colleagues"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Specialist in Cork
      Current Employee - Customer Service Specialist in Cork
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Voxpro Communications full-time (More than a year)

      Pros

      Not very stressful. Managers listen.

      Cons

      Changing rosters. Difficult to move up

      Voxpro Communications Response

      20 Sep 2018 – Marketing

      Hi there, thank you for taking the time to leave this review. We're currently working on making our rosters better for our people. We understand that this is an issue for a lot of our employees. In... More

    10. "Great experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Technical Support Representative in Cork
      Former Employee - Technical Support Representative in Cork
      Recommends

      I worked at Voxpro Communications (Less than a year)

      Pros

      Good wage for what it is.
      Fair management

      Cons

      Its a vendor, not really a full time career path IMO. (Not really a con, something that just won’t change)

      Voxpro Communications Response

      20 Sep 2018 – Marketing

      Hi there, we're delighted to hear that you enjoyed your time in Voxpro and that you would recommend a career in Voxpro. We wish you the best of luck in your career.

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