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Voxpro Communications Reviews
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    Voxpro Communications Reviews

    Updated 14 December 2018
    490 reviews

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    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Voxpro Communications CEO Dan Kiely
    Dan Kiely
    271 Ratings

    Employee Reviews

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    Pros
    Cons

    • "No health insurance, no sick pay" (in 41 reviews)

    • "No sick leave and no health insurance" (in 29 reviews)

    More Pros and Cons

    1. "Nice place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - COBRA in Cork
      Current Employee - COBRA in Cork
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Voxpro Communications full-time (More than a year)

      Pros

      Relax atmosphere, nice and friendly people

      Cons

      Lack of good bus services
      Lack of training

      Advice to Management

      My manager was very supportive and helpful at all times.
      The opportunities to grow within the company should be more extend

    2. "Good experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Technical Support Specialist in Cork
      Former Employee - Technical Support Specialist in Cork
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Voxpro Communications full-time (Less than a year)

      Pros

      Suitable shifts
      Good starting technical experience
      Incredible team manager, who was extremely friendly and helpful
      Extremely friendly team, fun and and very helpful

      Cons

      Salary is not the greatest

      3. Join the Voxpro Communications team
      See Our Latest Jobs

    3. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Voxpro Communications full-time

      Pros

      Loads of benefits with the job

      Cons

      Not much progression as an agent

    4. "good experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Trust and Safety in Cork
      Current Employee - Trust and Safety in Cork
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Voxpro Communications full-time (More than 3 years)

      Pros

      excellent team, friendly atmosphere, good working experience and school

      Cons

      low wage, flexible working time

    5. "Tech Support"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cork
      Current Employee - Anonymous Employee in Cork

      I have been working at Voxpro Communications full-time (More than a year)

      Pros

      Good company if this is your first job experience or if you are passing through Ireland and want to work and get to know the city/Ireland.

      Cons

      Poor consideration for work-like balance (shifts are not fun or made for people with family); very little chance of progressing in your career depending on whoever you know personally more than what you can do.

      Advice to Management

      “Diversity, or the state of being different, isn't the same as inclusion. One is a description of what is, while the other describes a style of interaction essential to effective teams and organizations.” — Bill Crawford, Psychologist (Source: Leading Differently)

    6. Helpful (3)

      "Community Manager For Facebook"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Community Manager for Facebook in Dublin, Co. Dublin
      Former Employee - Community Manager for Facebook in Dublin, Co. Dublin
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Voxpro Communications full-time (More than a year)

      Pros

      Great team and worked with some amazing people, Learned a lot and gained important skills I will use for life.

      Cons

      Management plays on Favorites, No matter how hard you work unless your on there like list you will be waiting in line for any sort of progression, the company itself has great values but management in the last year or so isn't enforcing them which is disappointing and also since they were acquired by Telus it seems Christmas bonuses and benefits etc have decreased which isn't what you would expect from a huge company acquiring the company.

      Advice to Management

      Be Fair !! You have some amazingly talented hard working people who you overlook and give promotions to those who aren't fit for the role just because you're friends with them, I've seen so many passionate hard workers leave because of this and now I'm another one !! I hope this changes or Voxpro won't have a very good staff turnaround.

    7. "So much Opportunity"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Operations Support in Cork
      Current Employee - Operations Support in Cork
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Voxpro Communications full-time (More than 5 years)

      Pros

      Good benefits and decent base wage + bonus

      Cons

      Long work hours due to the nature of the job

      Advice to Management

      Stay close to the people, and understand that there are some roles that require around the clock attention and compensate accordingly

    8. "Stripe"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Cork
      Former Employee - Anonymous Employee in Cork
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Voxpro Communications full-time (More than a year)

      Pros

      Good team makes work a lot easier

      Cons

      Lack of communication between management and employees

    9. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Tier II Tech for Nest
      Former Employee - Tier II Tech for Nest
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Voxpro Communications full-time (More than a year)

      Pros

      Great colleagues, managers, workload isn't too high, good work/life balance.

      Cons

      They are improving on benefits and salary, so none.

    10. Helpful (1)

      "What I think."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Voxpro Communications full-time

      Pros

      Friendly work environment, multi-nationalities, good to work individual and as a team

      Cons

      Cannot progress in company if you are working on certain languages. Lots of promotions, progressions are made because you are friendly with the TL in charge of that program.