Voxpro Communications Reviews | Glassdoor.ie

Voxpro Communications Reviews

Updated 18 August 2018
416 reviews

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3.1
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Voxpro Communications CEO Dan Kiely
Dan Kiely
230 Ratings

416 Employee Reviews

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Pros
  • "Great people, innovative ideas, great environment" (in 22 reviews)

  • "A truly wonderful work environment with incredible advancement opportunities" (in 19 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great place for career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Current Employee - Anonymous Employee in Cork
    Recommends
    Positive Outlook

    I have been working at Voxpro Communications full-time (More than a year)

    Pros

    Great atmosphere (very friendly), excellent 👍 team ( mine for sure is), various career opportunities if you work hard. Recently added some bonuses ( health insurance, etc.). Nice facilities. Lots of activités ( parties and social events).

    Cons

    Shift pattern can be a challenge

    Advice to Management

    Consider extra bonuses for tenured specialists

    Voxpro Communications Response

    10 May 2018 – Marketing

    Thank you for taking the time to leave this review. We appreciate your feedback and will take your comments re: shift patterns on board. We are constantly trying to improve the employee experience... More


  2. "Sales Agent HCO Airbnb"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HCO Sales in Cork
    Current Employee - HCO Sales in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time (Less than a year)

    Pros

    Great interaction and work spirit, flexible managers and super product to work on

    Cons

    Commissions are too low, and they could be both based on results but as well on kpi

    Advice to Management

    May be awarding more the ones going above and beyond and discussing as well with the ones performing not at expected

  3. "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time

    Pros

    Good place to grow and get experience

    Cons

    Management is not properly skilled

    Advice to Management

    Pay more attention to people who promote


  4. "Team Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Cork
    Current Employee - Team Manager in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time (More than a year)

    Pros

    There a huge emphasis on career progression within the company. The culture is very easy going approachable and friendly, while always remaining professional.

    Cons

    The salary is not reflective of a competive market for the position within the company.


  5. "Good atmosphere, great colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Current Employee - Anonymous Employee in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time (More than a year)

    Pros

    Colleagues are great, there is a free gym and doctor on site twice a week,

    Cons

    target based, shifts are not the best.

    Advice to Management

    recognition can be much better.


  6. "Outbound Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Current Employee - Anonymous Employee in Cork

    I have been working at Voxpro Communications full-time (Less than a year)

    Pros

    Great atmosphere with great employees to work with

    Cons

    None that I can think of

    Voxpro Communications Response

    8 Aug 2018 – Marketing

    Thank you for taking the time to leave this review, we value all employee feedback. Delighted to hear that you enjoy the atmosphere in Voxpro and that you have a great relationship with your team... More


  7. "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Representative in Cork
    Current Employee - Customer Support Representative in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time (Less than a year)

    Pros

    Great benefits, Always have opportunity to move up in the company, great social events.

    Cons

    There have been no cons.

    Voxpro Communications Response

    8 Aug 2018 – Marketing

    Hi there, thank you for your review. We're delighted to hear that you are happy with the newly added benefits, progression opportunities and the social aspect of life in Voxpro.

  8. "Great place to build career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Voxpro Communications full-time

    Pros

    Very friendly management structure
    Company supports its employees with internal promotions and unsual quirky benefits.
    Very positive atmosphere, a place you can make friends for life.

    Cons

    Nature of business means salaries are low

    Advice to Management

    Don't lose sight of what made the company great and grow so fast: The people.

    Voxpro Communications Response

    8 Aug 2018 – Marketing

    Hi, thanks for taking the time to leave this review. I'm glad to hear that you enjoyed your time in Voxpro. We will take your feedback on board in our efforts to make Voxpro an even better place to... More


  9. "They forget who makes the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Cork
    Current Employee - Manager in Cork
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Voxpro Communications full-time (More than 3 years)

    Pros

    Casual environment. Good relationship with local area. Upper management approachable.

    Cons

    Very low wages compared to industry, no assigned seating, a lot happens at the last minute, benefits only introduced after the take-over, struggling to control such quick growth

    Advice to Management

    Hit the pause button and focus on what you have. Engage more with the people taking the calls and actually listen to them. Don't jump at every client request until you are sure you can meet it.


  10. "Leaving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Dublin, Co. Dublin
    Current Employee - Customer Service Agent in Dublin, Co. Dublin
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Voxpro Communications full-time (Less than a year)

    Pros

    Openess, after all Voxpro gave me the opportunity to start in Ireland and build up a new life.

    Cons

    Not a good preparation/ training, people are being hired just only looking at their language but not properly interviewed to see how they could fit in an existing team.

    Advice to Management

    If you have core values you have to apply them, the videos and theory is very nice but the reality is very different. If you want an excellent customer experience than the employee experience has to be excellent also, which is not he case in Voxpro.


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