Voxpro Communications Reviews | Glassdoor.ie

Voxpro Communications Reviews

Updated 18 February 2019
531 reviews

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3.1
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Voxpro Communications CEO Dan Kiely
Dan Kiely
300 Ratings

Employee Reviews

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Pros
Cons
  • "No health insurance, no sick pay" (in 43 reviews)

  • "No sick leave and no health insurance" (in 29 reviews)

More Pros and Cons

  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CX Associate in Cork
    Former Employee - CX Associate in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Voxpro Communications full-time (More than 3 years)

    Pros

    A good company with many opportunities.

    Cons

    Shifts, salary isn't the highest.


  2. "Technical support agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin
    Former Employee - Anonymous Employee in Dublin, Co. Dublin

    I worked at Voxpro Communications full-time (Less than a year)

    Pros

    Nice company
    Felt like you are a big family

    Cons

    Salary could be better
    Benefits are okay

  3. "Really good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Current Employee - Anonymous Employee in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time (More than a year)

    Pros

    Amazing environment
    Lots of cultures
    Useful trainings
    Out of the office activities
    Opportunities

    Cons

    I think the sick days management could be improved


  4. "Goos starting point for customer support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cx Multilingual in Cork
    Former Employee - Cx Multilingual in Cork
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Voxpro Communications full-time (More than a year)

    Pros

    The coworkers are by far the best part of the company.

    Cons

    There is limited room for progress and depending on the client, the job can be really stressful


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Mahon
    Current Employee - Analyst in Mahon
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time (More than a year)

    Pros

    Very engaged management, genuinely interested in the welfare of Employees

    Cons

    Annual holidays are less than other company's

    Advice to Management

    Keep doing what you're doing


  6. "Hotel wages and hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Cork
    Former Employee - Customer Service Specialist in Cork
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Voxpro Communications full-time (Less than a year)

    Pros

    - Good canteen - multicultural workplace

    Cons

    -little time off - lateral "promotions"
    - poor wages - training dictated by company who are outsourcing their customer service,as such a lot of time wanted learning things that are black and white infront of you


  7. "Great Culture !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cork
    Former Employee - Anonymous Employee in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Voxpro Communications full-time (More than a year)

    Pros

    Camaraderie, genuine about employees

    Cons

    A little fast paced at times,.

    Advice to Management

    None, just thank you

  8. "Grand place to start off your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent (Stripe) in Cork
    Former Employee - Agent (Stripe) in Cork
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Voxpro Communications full-time (More than 3 years)

    Pros

    Other staff, not particularly difficult work, opportunities for minor promotions

    Cons

    The client decides everything, rigid time management structures, very average pay, difficult to affect any change

    Advice to Management

    Stop promoting mediocrities - use your influence to challenge some outlandish client demands - pay more to the wealth creators (your staff).


  9. "Team manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Dublin, Co. Dublin
    Current Employee - Team Manager in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications (Less than a year)

    Pros

    Great company! Amazing culture and people.

    Cons

    Most of the job opportunities were in Cork, but lately there is growth in Dublin as well

    Advice to Management

    My relation with managers has been amazing, always there to listen and to give you the space and support you need to improve the processes.


  10. "Customer Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time

    Pros

    careers, oportunities, good ambient, flexibility

    Cons

    its so difficult to manage your activities with early and noght shifts, because each week you have diferents working hours