Voxpro Communications Reviews | Glassdoor.ie

Voxpro Communications Reviews

Updated 13 Jun 2019

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Found 587 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
77%
Approve of CEO
Voxpro Communications CEO Dan Kiely
Dan Kiely
331 Ratings
Pros
Cons
  • "No benefits for high productivity: 230(in 47 reviews)

  • "lack of benefits - no sick pay or health insurance(in 45 reviews)

More Pros and Cons
  1. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Voxpro Communications full-time

    Pros

    good salary and good job enviroment

    Cons

    relatively high volume of work

    Advice to Management

    more bonus needed

    Voxpro Communications2019-05-19
  2. "Good for stat.Airbnb account"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Costumer Service in Cork
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time for more than a year

    Pros

    Good as first job, you will have the opportunity to work in a international environment. Canteen and facilities.

    Cons

    Low salary, high stress. Working until late

    Advice to Management

    Management should speak less and support more

    Voxpro Communications2019-06-13
  3. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cork
    Recommends
    Positive Outlook

    I worked at Voxpro Communications full-time for more than a year

    Pros

    Good training system Promoting good values I enjoyed the time working there

    Cons

    No big possibilities for professional growth

    Voxpro Communications2019-06-10
  4. "Good learning experience and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Coach 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Voxpro Communications full-time for more than 3 years

    Pros

    Learning and Development and opportunities

    Cons

    It's what you make of it. Overall enjoyed it.

    Voxpro Communications2019-06-03
  5. "Room for improvement"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Voxpro Communications full-time

      Pros

      Good for gain exp in customer support

      Cons

      Salary, shift pattern not optimal

      Advice to Management

      Hire managers only internally

      Voxpro Communications2019-06-02
    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Support Representative in Cork
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Voxpro Communications full-time for more than 3 years

      Pros

      People are considered important, great place to start out, everyone is friendly

      Cons

      Nothing you wouldn't experience anywhere else

      Voxpro Communications2019-05-29
    • "Grand enough place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - En Cx in Cork
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Voxpro Communications full-time for more than a year

      Pros

      Decent pay, nice social events, friendly staff, inclusive, loads of parking

      Cons

      The management, no real pension and health cover, hard to move up in the company, poor communication from management to staff e.g. I had an interview for a promotion and no feedback provided despite repeated requests.

      Advice to Management

      Keep your staff up to date on why decisions have been made. Over all I enjoyed my time there, and may have considered not taking the job offer I got if things were more transparent.

      Voxpro Communications2019-05-28
    • "Tech Support Agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Technical Support Representative in Dublin, Dublin
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Voxpro Communications full-time for more than a year

      Pros

      Bright, well maintained and modern offices in Dublin, well situated. Cereal available in the canteen all day with good fridge, coffee and smoothie facilities as well as the use of a DJ booth although never used and games console. Multicultural staff from a variety of walks of life, you enjoy working with your team. Drinks after work and events organized, good company culture. Donuts and other incentives at regular intervals...

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      Cons

      Company has lost three major contracts in dublin since I started working there including mine. Employees sent insulting emails from the company about how well it is doing and jobs offers in other sites/new contracts available in other sites, Should you be part of a contract that folds and the client doesn't wish to cover you financially for leaving, you'll be fighting tooth and nail to secure even the minimum redundancy...

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      Advice to Management

      Advise to Senior Management : Admit you are struggling to hire new contracts for the Dublin office, and refrain from telling employees at the townhall meetings for months straight that we're '' in negotiation '' with new contracts, or listing new contracts that never come to fruition. There is obviously a problem, so admit it. It seems that Voxpro cork seems to be much more attractive site for employers. Instead of stopping...

      Show More
      Voxpro Communications2019-06-03
    • "Good place to start"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Team Manager 
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Voxpro Communications full-time for more than a year

      Pros

      They give you a chance even if you don’t have much experience or you can improve your English, and you can learn a lot if you are motivated to do so On an agent level the workload is not too bad depending on the department and is a pretty relaxed environment If you’re performing in your role and you know how to behave in a corporate environment it’s easy enough to progress, opportunities come up way more often than...

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      Cons

      The pay is ridiculous for any role above agent Support staff (managers, quality, group managers) have no support themselves and are not looked after even in their basic needs Externally hired managers have very little to be attracted

      Advice to Management

      Upper management should think more about their team managers and qualities and how to keep them happy, cause when all the good ones leave and you’re left with inexperienced and/or inadequate managers the performance of the site is inpacted

      Voxpro Communications2019-05-30
    • "Great workplace"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Specialist in Cork
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Voxpro Communications full-time for more than a year

      Pros

      -the ambiance is the best I have ever had in a workplace. -the relocation package was very convenient -possibility to move both horizontally and vertically within the company -good managers -multicultural workplace, there can be many nationalities within a team

      Cons

      I would say that the salary could be a bit better

      Voxpro Communications2019-05-10
    Found 587 reviews