Voxpro Communications Reviews | Glassdoor.ie

Voxpro Communications Reviews

Updated 8 Jan 2020

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3.1
59%
Recommend to a Friend
72%
Approve of CEO
Voxpro Communications CEO Dan Kiely
Dan Kiely
401 Ratings
Pros
Cons
  • "Unstable company, it has almost no benefits for those who work there less than two years(in 50 reviews)

  • "Salary is much lower than if you worked the same job in some other companies, virtually no benefits, no sick pay(in 47 reviews)

More Pros and Cons
  1. "3 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Voxpro Communications full-time

    Pros

    Amazing people and upskilling opportunities

    Cons

    Salary, progression, no sick pay

    Voxpro Communications2019-12-01
  2. "It's a great place to spend a few months or a year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Cork
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time for more than a year

    Pros

    Very international, dynamic and fun environment. Great management team as well

    Cons

    The salary and the boredom, plus the issues that come with any outsourcing company

    Voxpro Communications2020-01-09
  3. "Cx specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CX Specialist in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time for less than a year

    Pros

    Good integration, trainings

    Cons

    Salary, management lost in their duty

    Advice to Management

    Act as you preach , help newbies

    Voxpro Communications2020-01-02
  4. "G Suite Technical Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time for less than a year

    Pros

    Supportive work environment, fast to promote, monthly bonuses and great work life balance

    Cons

    Base pay is low

    Voxpro Communications2019-12-25
  5. "Customer Service for Modere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cork
    Recommends
    Approves of CEO

    I worked at Voxpro Communications full-time for less than a year

    Pros

    Monday to Friday shifts, no night shift, good management, company activities, Friday was always fun day at the office

    Cons

    location to get to work you have to take a very crowded bus

    Voxpro Communications2019-12-16
  6. "Consider your agents as adults."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Cork
    Positive Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time for more than a year

    Pros

    Events + teams (friends) + they give the chance to start a carreer

    Cons

    they treat us as children. we are a number on excel sheet, management is like a classroom.

    Voxpro Communications2019-12-18
  7. "Good opportunities, low salary/benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cork
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Voxpro Communications full-time for less than a year

    Pros

    Good opportunities, great colleagues, nice office

    Cons

    low salary/benefits/ no real attempt to keep their employees

    Voxpro Communications2019-12-19
  8. "It's okay.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Voxpro Communications full-time

    Pros

    Great development opportunities. Friendly culture.

    Cons

    Very difficult hours. (depends on contract)

    Advice to Management

    Set shift patterns

    Voxpro Communications2019-12-03
  9. "Customer specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Cork
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Voxpro Communications full-time for more than a year

    Pros

    Good work environment, very friendly and open, lot of events

    Cons

    Not many opportunities / salary evolutions / schedules vary a lot every time

    Advice to Management

    More opportunities And more stability for the employees

    Voxpro Communications2019-12-04
  10. "Multilingual Customer Experience Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Multilingual Customer Experience Specialist in Cork
    Neutral Outlook
    No Opinion of CEO

    I worked at Voxpro Communications full-time for less than a year

    Pros

    Multilingual atmosphere and environment Good job to start and know-how works companies in general Great colleagues and multilingual team

    Cons

    No balance between work and daily life Shifts always published late so it is difficult to organize daily life/ days off Difficulty to take holidays without escalating the request to your manager Lack of benefits (gym subscription, health insurance or sick leave)

    Advice to Management

    Try to understand better the difficulties of agents and improve the shifts for a better life/work balance, more benefits should be better as the work is quite stressful

    Voxpro Communications2019-12-17
Found 697 reviews