Virgin Media Reviews

Updated 7 Jul 2020

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3.4
62%
Recommend to a Friend
73%
Approve of CEO
Virgin Media CEO Lutz Schüler (no image)
Lutz Schüler
59 Ratings
Pros
Cons
More Pros and Cons
  1. "Great company"

    5.0
    Current Employee - General Manager in Dublin, Dublin

    I have been working at Virgin Media full-time

    Pros

    Service Is exceptional across company

    Cons

    Lack of opportunities to progress

    Virgin Media Response

    June 15, 2020Recruitment Marketing Manager

    We're over the moon to see our people loving their roles - thanks for such a great review. Have a chat with your manager about opportunities to progress, as we work hard to support our thoroughly talented people in super-charging their careers. I'm sure there will be opportunities for you to grab hold of. Thanks for your hard work and keep being awesome.

  2. "Poor senior management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Limerick, Limerick
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Virgin Media part-time for more than 8 years

    Pros

    Collegues, desk space, location of office.

    Cons

    Poor direction no communication or loyality

    Continue reading

    Virgin Media Response

    June 5, 2020Recruitment Marketing Manager

    Hi there, thank you for sharing your review, your feedback is super important to us and enables us to make the best changes for our people.

  3. Helpful (1)

    "CEO has got to go"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical in Limerick, Limerick
    Doesn't Recommend
    Negative Outlook

    I worked at Virgin Media full-time for more than 5 years

    Pros

    Some team members are great. hard working staff Birthday leave

    Cons

    Terrible atmosphere Back stabbing Management clueless Some of the HR that was present in the last 4 years *bullies just like the CEO

    Continue reading

    Virgin Media Response

    June 5, 2020Recruitment Marketing Manager

    Hello - thank you for review. We're disappointed to hear that you have some concerns. We'd would like to make it clear we do not tolerate bullying of any kind in our business. We'd encourage you to use our Speak Out channel to provide more detail so that we can investigate further. Visit the Speak Out site https://wrs.expolink.co.uk/libertyglobal Or call our Compliance Line on 0800 097 0025 / access code: 54234 (it's free and open 24 hours a day) Or if you need a little extra guidance, drop us a line at governa¬nce@virginmedia¬.co.uk

  4. "Excellent Employer with development opportunites"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Recommends
    Positive Outlook

    I worked at Virgin Media full-time for more than 5 years

    Pros

    Virgin Media is a company that fosters creativity, encourages change and allows space for development.

    Cons

    EastPoint can be difficult to travel to but once there, it's great!

    Continue reading

    Virgin Media Response

    June 5, 2020Recruitment Marketing Manager

    What a cracking review. Thanks for taking some time to write about your experience with Virgin Media. Keep being awesome.

  5. "TL on powertrip"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Limerick, Limerick

    I worked at Virgin Media full-time for less than a year

    Pros

    benefits performance related pay commission

    Cons

    team leaders are on a powertrip horrible management totally unfair on employees

    Virgin Media Response

    June 5, 2020Recruitment Marketing Manager

    Hi there, We appreciate you taking some time out to share your perspectives on life here at Virgin Media. If you some further feedback or examples you'd be happy to share with us, please drop an email to life@virginmedia.co.uk

  6. "Good people low salary"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive 

    I have been working at Virgin Media full-time for more than a year

    Pros

    Young and energetic workforce Casual and laid back work environment

    Cons

    Low salary Not a lot of progression

    Virgin Media Response

    June 5, 2020Recruitment Marketing Manager

    Thanks for sharing your thoughts with us. We pride ourselves on being straight up, so if you want to share any more of your thoughts we'd welcome them. Drop an email to life@virginmedia.co.uk

  7. "People are great, management are not."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Virgin Media full-time

    Pros

    Employees, generous leave, paid health insurance, good pension benefit

    Cons

    Senior management keep to themselves & are not in touch with their employees,too corporate

    Continue reading
  8. "Great environment, great people, departmental changes are fast and often"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Dublin, Dublin
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Virgin Media full-time for more than 3 years

    Pros

    The people. Inclusive environment, opinions are valued and participation is encouraged.

    Cons

    Frequent restructures, 2 rounds of redundancies and department changes in space of 4 years.

    Continue reading
  9. "Derogatory Culture - Finance floor ex colleague"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Virgin Media full-time for more than 3 years

    Pros

    Some nice people being walked all over. €1.50 OFF LUNCHES.

    Cons

    Rotten Culture. Terrible pay. Board room doesn't respect finance and UK parent doesn't respect Ireland. HR non existent & afraid of senior management. Numerous sackings in finance function over 3 year period outside of massive reorg. Continuous turnover is a policy. Canteen staff wont except notes as a form of payment. Abuse staff at till.

    Continue reading
  10. "Virgin media ireland sales agent"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Virgin Media full-time

    Pros

    Nice owners, Good management, Commission based

    Cons

    Low hourly rate, Varying hours

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