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UnitedHealth Group Employee Reviews about "work life balance"

Updated 6 Dec 2023

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Found 15,321 of over 16K reviews
3.7
70% Recommend to a Friend
74% Approve of CEO

Found 1,534 of over 16K reviews

3.7
70%
Recommend to a Friend
74%
Approve of CEO
UnitedHealth Group CEO Andrew Witty (no image)
Andrew Witty
848 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Flexible work from home access and hires from within(in 948 reviews)
  • "good benefits and not much else(in 864 reviews)
  • "The pay was good and co(in 744 reviews)
  • "Work life balance is good and you do receive alot of leeway(in 731 reviews)
  • "Great people to work with who all share a mission in improving healthcare and thinking analytically.(in 542 reviews)
Cons
  • "Management is poor and ineffective.(in 696 reviews)
  • "At least the good managers I've worked for believed that and it seemed to work for them... until they were run out.(in 313 reviews)
  • "There is NO training and you need to figure it our on your own as you go.(in 268 reviews)
  • "Upper management is poor with a lot of VPs burning budgets and acting as dead weight.(in 209 reviews)
  • "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance.(in 208 reviews)

Reviews about "work life balance"

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1534
    1. 1.0
      8 Feb 2014
      Prior Authorization Coordinator
      Former Employee, less than 1 year
      Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Adequate Pay - (I have no other pros but Glassdoor requires at least 5 words)

      Cons

      - No Work/Life Balance (Our department that handles TRICARE works 65 hours a week mandatory) - Horrendous Management - They put out fires every day and offer no real solution to a problem, they just re-visit it once it explodes again - Lack of any real management - Our 'Director' doesn't know how to use Excel or Word...

      4
      1. 4.0
        4 Jun 2018
        Customer Service Account Manager
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        In this field I have been compensated for meeting and exceeding goals. We also relate alot of what we do to our core Values which helps our employers understand the value of what we do for our customers.

        Cons

        This job is very demanding. you need to be able to adapt to changes very quickly and communicate those changes effectively. This job is very fast paced and does not allow a good work life balance.

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        1. 4.0
          25 Apr 2016
          Healthcare Data Analyst
          Current Employee, more than 1 year
          Boston, MA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Humedica has a great environment and co-workers/managers are very helpful. Compensation is pretty good, not great, but benefits are very good such as the employee stock purchase and 401k matching after merging with United Health Group/Optum. The flexibility of working remotely and pretty generous vacation time leads to nice work life balance.

          Cons

          There is not much career development, goals can be a little too team-oriented making it hard to distinguish oneself for annual review, not much incentive to actually work above and beyond since raises and bonuses seem to be capped even though Optum is doing great as a business.

          2
          1. 5.0
            10 Feb 2021
            Associate Director
            Current Employee, more than 5 years
            Philadelphia, PA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Work/life balance is valued here; the company offers lots of telecommute positions at all levels.

            Cons

            It’s a big company, so sometimes you have to go looking for answers on your own.

            1. 2.0
              18 Feb 2016
              Senior Treasury Analyst
              Current Employee, more than 3 years
              Minnetonka, MN
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Depending on the area that you work in the work life balance can be great! Vacation time is a plus since you start with 23 days.

              Cons

              Depending on your job function this is a very difficult place to advance. The company has grown too quick, and is leaving many of its employees behind. If you fall under a corporate role, be prepared to be overworked and under appreciated. Salary and bonuses are only discussed once per year at review time unless you do lots of digging and present lots of evidence why your salary should be adjusted. The company has taken a turn the last few years, and no longer offers any appealing benefits beyond the stock purchase program -- if you can afford to participate.

              4
              1. 3.0
                14 Jun 2013
                Strategic Account Executive
                Former Employee, more than 5 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                When I first started with the company, I was working locally before moving into large corporate accounts. The best thing I can say about working for the company is the people and the training opportunities. I developed some close friendships with a lot of people and still stay in touch with them. United does invest a lot in their employees and they do hire very qualified and educated people. They also do pay extremely well compared to other companies. They are also a very technologically advanced company and customers like that.

                Cons

                Although they hire the best and pay you extremely well, it comes at a price. There is no work/life balance in this type of role in the organization and it is very stressful. Most roles there do require a lot of work. They demand a lot from their employees. You are expected to put in long hours and you have to get the job done no matter what. I suffered from extreme anxiety, insomnia and fatigue when I was there and that was one of the reasons I left. Also, this is a VERY corporate environment, so if you are not into that type of environment, I would suggest staying far away. I have also seen managers leave because of the stress. Also, the benefits are not good now. Everyone is on a high deductible plan. No one sees the doctor because of everything is out of pocket until you hit your deductible.

                4
                1. 4.0
                  12 Oct 2017
                  Anonymous Employee
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  work life balance and push people to think outside the standard box to solve todays issues.

                  Cons

                  Once inside very hard to get substantial pay increases

                  1. 4.0
                    13 Jun 2014
                    Deputy Manager
                    Former Employee, more than 1 year
                    Taguig
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Ability to work remotely which would offer better work life balance even for managers handling large span Competitive salary Very good culture, supportive leaders, puts the welfare of their people first

                    Cons

                    Confusing organizational structure - HR team are assigned to specific leaders which results to non calibrated policy implementation and some leaders being left out of communication. Leaders are based in other countries which is challenging for employee touchbase. High management position assigned to handle small teams which results to waste of talent and lack of learning opportunity for that manager Average healthcare coverage - I was expecting very good HMO since this is a healthcare company

                    5
                    1. 3.0
                      16 Jul 2015
                      Project Manager
                      Current Employee, more than 5 years
                      Gurgaon, Haryana
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      (1) Work life balance (2) Work from Home (3) Trainings

                      Cons

                      (1) Salary compensation is not attractive for Employees growing older in the company (2) Lacks performance based reward system

                      2
                      1. 4.0
                        14 Aug 2023
                        Senior Claims Business Process Analyst
                        Current Employee, more than 1 year
                        Tampa, FL
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        UnitedHealth Group values work life balance & this is a great company to work at. I have great management and am apart of a mentorship program.

                        Cons

                        They are not competitive in pay.

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