UnitedHealth Group Employee Reviews about "work from home"

Cons

I worked in two different departments in this company and they all play favorites. People that were there for less than two years get higher positions just because of who they know. It's ridiculous! Also, a lot of micromanagement wherever you move to. It's all about numbers and not the members or the work and time you put in. They think you are a robot. No work-life balance whatsoever!

Cons

1) Communication within the company is poor. Senior management tries to give the "appearance" of communication, but there is no trickle down of communication by department management. 2) Employees are not valued-they are treated like a commodity. Creativity and competency are not encouraged. 3) The company's ethics are questionable.

Cons

Some of the interns didn't have desks because there wasn't enough room in the building for the employees.

Cons

Management has favoritism. The work from home opportunity was minimal and taken away regardless of how good metrics were. Lots of micromanaging. Poor benefits. Lack of opportunity for promotions in my previous role. Unable to request time off unless workforce management approves.

Cons

-Toxic senior leadership made some communication mistakes this year and that trickled down the levels with limited explanations to changes in firm policy and longtime CEO's "resignation." Leadership has tunnel vision only to profits and billing rather than looking at the bigger picture of attrition and staff turnover. -Junior staff viewed as replaceable parts and not as human beings. -Lack of support ($ + time) for professional development at all levels. For staff supporting analytics and policy projects we need devoted time to keep up with trends and skill sets in our fields but leadership from Lewin/Optum makes it difficult to make it a priority with client work. -Fire drill task turnarounds and "all hands on deck" mentality that becomes a weekly or daily occurrence due to bad project management leadership. -Mid-level staff (Consultants and Senior Consultants) are overburdened with both project and business development tasks that burnout is not uncommon. I would often see staff online after dinner on weekdays through the evenings regularly. That expectation of hard work with no substantial pay increase (average annual increase ~1%) or promotion has gotten out of hand. -While most people are generally nice, there are also young staff that hoard work to increase their utilization rates and will use your word against you when it comes to review periods. There are some passive aggressive personalities that are learned from senior leadership that are hard to shake off and unfortunately the junior staff feel that they need to act similarly in order to rise up the ladder. It's a shame because not everyone is like that across the firm but those that seem to be favored for promotions are toxic personalities. The majority of the great senior management has left between 2017-2018.

Cons

The right hand never seems to know what the left is doing. And getting anything changed is virtually impossible. And for a company this big, the tech and tools provided to perform the job are abysmal. Work at home? Ha. Tons of jobs that could easily be (and at most other companies are) work from home. But no delivery on years of promise to begin work at home.

Cons

(1) Salary compensation is not attractive for Employees growing older in the company (2) Lacks performance based reward system

Cons

Long projects, large teams, hard to complete in time.

Cons

-For an insurance company, could have better health insursnce -Call Center is not for everyone. -Repetitive, some irate customers. -Potiential to get in trouble for being as little as 2 minutes late from breaks