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What people are saying about UnitedHealth Group
a month ago
Hi all. I’m looking for roles as a Project Manager, Business Analyst, Data Analyst, or Program Manager. Could someone please provide me a referral for companies in the energy or healthcare sector, such as NextEra or UnitedHealth? Thanks! Nextera Energy UnitedHealth Group
Consulting Exit Opportunities
5 months ago
Any HR M&A or benefits folks looking for a new opportunity? We’re looking for a HR M&A Manager and a Sr. M&A Analyst. We’re part of Optum & UnitedHealth. 100% US remote, no relocation required! Fast growing, great culture and lots of growth opportunity. Analyst Role: https://careers.sca.health/jobs/28991?lang=en-us HR Manager Role: https://careers.sca.health/asc-leadership/jobs/28990?lang=en-us
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Flexible work from home access and hires from within" (in 948 reviews)
- "good benefits and not much else" (in 864 reviews)
- "The pay was good and co" (in 744 reviews)
- "Work life balance is good and you do receive alot of leeway" (in 731 reviews)
- "Great people to work with who all share a mission in improving healthcare and thinking analytically." (in 542 reviews)
- "Management is poor and ineffective." (in 696 reviews)
- "At least the good managers I've worked for believed that and it seemed to work for them... until they were run out." (in 313 reviews)
- "There is NO training and you need to figure it our on your own as you go." (in 268 reviews)
- "Upper management is poor with a lot of VPs burning budgets and acting as dead weight." (in 209 reviews)
- "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance." (in 208 reviews)
Reviews about "work from home"Return to all Reviews
- 2.027 Feb 2021Quality Review NurseCurrent Employee, more than 5 years
The only pro to working here is that you can add it to your resume and possible work from home.
I worked in two different departments in this company and they all play favorites. People that were there for less than two years get higher positions just because of who they know. It's ridiculous! Also, a lot of micromanagement wherever you move to. It's all about numbers and not the members or the work and time you put in. They think you are a robot. No work-life balance whatsoever!1
- 2.018 Sept 2008DirectorFormer EmployeeLos Angeles, CA
UHG/UHC is flexible with employee work hours and allows employees to work remotely (from home). It's great to be able to flex your schedule arounddd rush hour and work from home as needed.
1) Communication within the company is poor. Senior management tries to give the "appearance" of communication, but there is no trickle down of communication by department management. 2) Employees are not valued-they are treated like a commodity. Creativity and competency are not encouraged. 3) The company's ethics are questionable.4
- 5.028 Oct 2016CMCFormer Intern, less than 1 yearGolden Valley, MN
This was my first job while I was in college and believe it set me up for the future. I was treated like an actual employee and not just doing busy work. I attended all of the meetings, traveled, and enjoyed the team I worked with. It took a lot of work to get the internship which I think made it that much more rewarding after receiving the job offer. Also the cruise at the end of the internship was a major plus! I was also able to work from home when I was sick which was nice. The lap top was a major plus as almost 6 years later at a different employer I am waiting for one.
Some of the interns didn't have desks because there wasn't enough room in the building for the employees.
- 1.023 Oct 2018Wellness CoachFormer Employee, more than 3 yearsAtlanta, GA
Great coworkers, holiday parties, nice building
Management has favoritism. The work from home opportunity was minimal and taken away regardless of how good metrics were. Lots of micromanaging. Poor benefits. Lack of opportunity for promotions in my previous role. Unable to request time off unless workforce management approves.4
- 2.026 Nov 2018ConsultantFormer Employee, more than 1 yearFalls Church, VA
-Great PTO (Everyone regardless of level gets 23 days). After 5 years of employment you get 25 PTO days. 5 day max rollover to next year so it's a use it or lose it policy. -Good exposure to federal healthcare consulting and innovative payment models. -Some good to great clients -Flexible work arrangement (work from home one day a week in some practice groups). -Generally friendly project teams with some caveats listed below*
-Toxic senior leadership made some communication mistakes this year and that trickled down the levels with limited explanations to changes in firm policy and longtime CEO's "resignation." Leadership has tunnel vision only to profits and billing rather than looking at the bigger picture of attrition and staff turnover. -Junior staff viewed as replaceable parts and not as human beings. -Lack of support ($ + time) for professional development at all levels. For staff supporting analytics and policy projects we need devoted time to keep up with trends and skill sets in our fields but leadership from Lewin/Optum makes it difficult to make it a priority with client work. -Fire drill task turnarounds and "all hands on deck" mentality that becomes a weekly or daily occurrence due to bad project management leadership. -Mid-level staff (Consultants and Senior Consultants) are overburdened with both project and business development tasks that burnout is not uncommon. I would often see staff online after dinner on weekdays through the evenings regularly. That expectation of hard work with no substantial pay increase (average annual increase ~1%) or promotion has gotten out of hand. -While most people are generally nice, there are also young staff that hoard work to increase their utilization rates and will use your word against you when it comes to review periods. There are some passive aggressive personalities that are learned from senior leadership that are hard to shake off and unfortunately the junior staff feel that they need to act similarly in order to rise up the ladder. It's a shame because not everyone is like that across the firm but those that seem to be favored for promotions are toxic personalities. The majority of the great senior management has left between 2017-2018.8
- 2.07 Jul 2014RN Case ManagerCurrent Employee, more than 3 years
The pay seems to be slightly above industry average
The right hand never seems to know what the left is doing. And getting anything changed is virtually impossible. And for a company this big, the tech and tools provided to perform the job are abysmal. Work at home? Ha. Tons of jobs that could easily be (and at most other companies are) work from home. But no delivery on years of promise to begin work at home.2
- 3.016 Jul 2015Project ManagerCurrent Employee, more than 5 yearsGurgaon, Haryana
(1) Work life balance (2) Work from Home (3) Trainings
(1) Salary compensation is not attractive for Employees growing older in the company (2) Lacks performance based reward system2
- 3.013 May 2015Senior Business AnalystCurrent Employee, more than 1 yearMinneapolis, MN
Flexible Hours and Good Pay For Performance Incentives. I get to work from home a few days a week or when the weather's bad. They're pretty good with rewarding for performance. The salary is pretty good i guess.
Long projects, large teams, hard to complete in time.
- 5.013 Oct 2017Customer Care RepresentativeCurrent Employee, less than 1 yearKingston, NY
-Decent pay for my area -Great leadership! Always someone to help when needed -A lot of PTO -In building cafe has good food -Free coffee -Positive work enviorment -Throuough training -Alot of team building and fun employee engagement -Management keep personality in consideration for the job. Not just anyone is put on the phones. -Flexible work from home options (Can bring work hime if worried about driving to work the next day) -Software reps work with is user friendly. -Optional overtime
-For an insurance company, could have better health insursnce -Call Center is not for everyone. -Repetitive, some irate customers. -Potiential to get in trouble for being as little as 2 minutes late from breaks3