Ulster Savings Bank Reviews

Updated Oct 18, 2021

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Found 19 of over 19 reviews

3.0
54%
Recommend to a Friend
63%
Approve of CEO
Ulster Savings Bank President Clifford Miller (no image)
Clifford Miller
6 Ratings
  1. 4.0
    Former Employee, more than 1 year

    Friendly

    Oct 18, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly environment Nice Staff Work Events Good Benefits Holidays off

    Cons

    Communication Pay Management Moving up Bonuses

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  2. 3.0
    Current Employee

    Good First Professional Job

    Oct 18, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Likable staff Opportunities to grow and learn Good benefits

    Cons

    Often pick favorites for programs and promotions Workers who put in the constant effort are not recognized enough Pay should be better

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  3. 4.0
    Current Employee

    Great Financial Intuition

    Aug 13, 2021 - Personal Banker in Kingston, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Encourages all employees to do their best

    Cons

    I can't think of anything bad

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  4. 3.0
    Current Employee, more than 3 years

    Ok

    Jul 2, 2021 - Branch Supervisor in Kingston, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good 401k match. Flexible location cultures

    Cons

    Bad health insurance options, understaffed, little acknowledgement from senior management about obvious problems.

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  5. 4.0
    Current Employee, more than 1 year

    Great People, Great Benefits

    Mar 30, 2021 - Bank Teller in Saugerties, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    401k matching up to 10%. Up to $500/year Student Loan Payment Reimbursement. $1400/year Individual HSA Account with CDPHP EPO II Health Plan. Decent Health Insurance with Vision and Dental Coverage options. Promotions from within the company are preferred. Good mentorship from higher-ups / Management. Paid courses (including self-study) available through Center for Financial Training (certificates / diplomas). Generally Positive Team Culture.

    Cons

    Every Branch has slightly different procedures on certain things. Many stations do not have ID scanners, and many do not scan properly. Both of these cons make it more difficult for Float Tellers traveling from branch to branch to provide excellent customer service and protect customers. They also create some difficulty in communication between Floats and their coworkers.

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  6. 2.0
    Former Employee

    Slow work

    Mar 13, 2021 - Administrative Assistant in Kingston, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Polite people and friendly HR

    Cons

    Rude customers and rude coworkers

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  7. 5.0
    Current Employee, more than 1 year

    Wow!!!

    Sep 3, 2020 - Training Officer in Kingston, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family oriented, meaningful coaching and mentoring, fun workplace! Great benefits.

    Cons

    Decision making on project management can be slower than expected.

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  8. 1.0
    Former Employee, more than 1 year

    RUN AWAY! Don't even apply.

    Sep 3, 2017 - Systems Administrator in Kingston, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The co-workers are friendly, the environment is clean, and they match up to 10% for your 401K. If you don't know what your doing, its OK, your on the fast track to management!

    Cons

    Management leaves EVERYTHING to be desired. They don't appear to be competent in doing their own jobs, let alone managing others. Most upper management is disconnected from what is actually going on in the bank, and continually ask "How do other banks do this?" and then try to copy those processes with no underlying knowledge of what they are doing. The pay is VERY low for what they expect you to do, but don't worry, you can just slack off and have someone else do all the work for you. Unless you are buddy buddy with someone in management you will never be promoted as promotions and pay raises are only for people they LIKE, regardless of their ability. Staff is continually hired from within and provided no training on their new job role, thus causing more issues for other staff members. Really, TRAINING and DOCUMENTATION, is severally lacking unless you are someone handling CASH everyday. Other wise you'll be calling IT on what button to click to make something work. Policies and procedures are only there for the lowest people. I.E. management can hire their WIVES to work DIRECTLY UNDER THEM, but others can't have their sisters apply to a different department. Their IT system is severally lacking, and is easily running software and configurations 10+ years old, due to managements inability to know what it needs to do in order to succeed and manage risk. It should be considered a scorched earth scenario for anyone entering their IT department. But you won't be allowed to change anything, because they just don't understand the risks involved or what they are doing.

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    2 people found this review helpful
  9. 1.0
    Current Employee, less than 1 year

    Walk away....better yet...run.

    Aug 15, 2017 - Bank Teller in Kingston, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with 401k Vacation/Sick Time

    Cons

    Extremely understaffed Managers play favorites Horrendous pay

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  10. 3.0
    Former Employee, more than 3 years

    Teller

    Mar 13, 2017 - Anonymous Employee in Kingston, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Able to move throughout the business, from teller, to loans etc.

    Cons

    not paid the same as the men doing the same job

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