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Ulster Bank Customer Advisor Reviews

Updated 8 Sep 2022

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Found 14 of over 326 reviews
3.8
65% Recommend to a Friend
Ulster Bank CEO Jim Brown
1% Approve of CEO

Found 14 of over 326 reviews

3.8
65%
Recommend to a Friend
1%
Approve of CEO
Ulster Bank CEO Jim Brown
Jim Brown
3 Ratings
  1. 5.0
    Current Employee, more than 5 years

    Good Company

    8 Sep 2022 - Customer Advisor in Dublin, Dublin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work environment. Management were helpful despite understaffing issues

    Cons

    Understaffing with a lot of pressure on small number of staff

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  2. 1.0
    Former Employee, less than 1 year

    Avoid

    10 Apr 2021 - Customer Advisor in Dublin, Dublin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Redundancy package to get out and start fresh

    Cons

    Bad management seems to be the norm along with the boys club

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  4. 5.0
    Former Employee, more than 8 years

    Great company

    23 Feb 2021 - Financial Advisor in Dublin, Dublin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to work with great people

    Cons

    Can be very bureaucratic at times

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  5. 2.0
    Former Employee, more than 5 years

    Not a very nice place to work

    29 Feb 2020 - Customer Sales Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    OK salary and annual leave

    Cons

    Alot of pressure very target driven

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  6. 3.0
    Current Employee, more than 10 years

    Seeking a motivating approach to expand my career opportunities

    10 Feb 2020 - Customer Advisor in Dublin, Dublin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent experience with customers from all sections of society

    Cons

    No progress of opportunities or skill development

    1 person found this review helpful
  7. 3.0
    Former Employee, more than 1 year

    Ulster Bank

    21 Jan 2018 - Financial Advisor in Dublin, Dublin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good flexibility, variety and responsibility in role, left to do your job to a fair degree. Worked with some very screwed and intelligent people.

    Cons

    Always looking to reduce costs, poor management in my division that did not have the ability to treat team fairly.

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    1 person found this review helpful
  8. 3.0
    Former Employee, more than 8 years

    Outdated company

    28 Oct 2017 - Customer Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people in every branch trying to keep up with the increasing volume of customers after branch numbers reduction. Good benefits including pension and shopping vouchers if chosen

    Cons

    Branch closures. Old IT systems. Lack of promotions and salary increases are minimal if any yearly.

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    1 person found this review helpful
  9. 4.0
    Former Employee, more than 5 years

    good team spirit & wide choice of learning courses

    22 Jun 2015 - Customer Service Advisor in Dublin, Dublin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good team spirit, young staff at CSA level (first level) benefit funding cheap life insurance wide choice of learning courses, mostly online

    Cons

    average or less than average basic salary hard to progress within the company (internal competition)

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    1 person found this review helpful
  10. 2.0
    Current Employee, more than 1 year

    Good

    7 Dec 2021 - Customer Service Advisor in Belfast, Northern Ireland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working from home Straight forward role Great staff

    Cons

    Very repetitive Always on the phone which is tough as don’t get a minute to yourself

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  11. 3.0
    Former Employee, more than 3 years

    No progression

    28 Jan 2021 - Sales Advisor in Belfast, Northern Ireland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and work life balance

    Cons

    No progression and poor salary

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Viewing 1 - 10 of 14 Reviews
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