Uber Employee Reviews about "manager"

Cons

I’ve never been so let down by a company in my life. I was there years, and was repeatedly stabbed in the back, and refused promotions - for no reason. I literally had one hiring manager email me to say that the reason I wasn’t going forward for a promotion, is because she didn’t like the colour of the font I used in my application. (And yes, I have that in writing). I was lied to repeatedly about promotions - they only care about the handful of people who are besties with team leads and managers. To the point where they’ll cover up felony convictions and give people promotions as a bribe to keep them quiet. They use the tenured agents as pack mules and then reward them with nothing - no bonuses or salary increases for your length of time there, your just paid the same as someone walking in the door. They’re now restructuring the entire building and despite promises of no one being let go - they’re downsizing every team. Tenured agents are being pushed to lower level teams without reason - just because management don’t like them for whatever reason. I had one team lead confirm to me that one reason I was never considered for promotion was because the team manager had a personal vendetta against me, and had just decided she didn’t like me. To the point where she let a false allegation be lodged against me and I was taken for disciplinary - even though I had proof from other supervisors and management that it didn’t happen. But said manager flat out said she didn’t care, and listened to the false allegation anyway. Some of the teams deal with incredibly difficult and sensitive cases, and hardly any support is given to CSRs, let alone the sufficient training. And if there is a tenured CSR trained, they’ll force the case to someone else with a better job title and give the other person all the credit. I left on horrible terms - promised a promotion in the interview, only to be told I never stood a chance afterwards. Left crying in the meeting, and the manager didn’t care - just harped on about how brilliant the other candidates were. They don’t care about you. The building has gone from <100 to 500+ in less than 3 years - to them you’re just a number. It all seems great on paper until you walk in the door and realise the reality of what’s going on. It’s absolutely appalling.

Cons

Transport facility is not available. Work from home can be taken only during emergency. Payroll Manager is not clear with what has to be communicated and command over the language is not good. Manager trust only 2 or 3 employees and wants all other team members to work as these 2 or 3 members say. If you are individual performer who wants to handle & process in your way, then it's the worst place. If you want someone to check and keep asking everything what you work on, then it is the place your are looking for. Manager rushes for all the activities, there is not defined timeline. Everything has to be actioned and replied in a day or within 1 or 2 hour. Basically manager doesn't know how to prioritize work.

Cons

I had 5 different managers in the 2.5 yrs I was here. My last manager was the most toxic person I've ever encountered in my entire life. We were constantly encouraged to speak up against bully management and when I did, I was shown the door. This individual was not respectful of my mental health conditions and was downright insulting on a regular basis. I actually had started up a lawsuit against him and was told that my proof of his conduct wasn't admissible in court, which does not negate his guilt. After leaving I learned that he continued to bully his subordinates without consequence and was also rated the worst manager in IT just after he was promoted after being on the team for only 6 months. I was turned down for promotion multiple times due to the fact that I never had a manager who paid attention or cared about what I was doing. If my work didn't put this person on a stage, it wasn't important to him. He became buddies with the HR rep and that's when he made it all about me and said that I was the problem. I stood up against blatant disrespect and abuse and I was forced out. This culture hasn't changed, it's reality is just shoved under the rug.

Cons

Being promoted can be challenging if you need personal development. Managers are not always helpful with personal development when it comes you trying to grow.

Cons

Really cant think of any cons.

Cons

Cant think of any as of now.

Cons

Lots of the managers are very junior and don't know what they are doing ; salary lower than average