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Uber Employee Reviews about "culture"
Updated 30 Nov 2023
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Found 15,637 of over 28K reviews
72% Recommend to a Friend
76% Approve of CEO
Found 1,888 of over 28K reviews
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Dara Khosrowshahi
3,676 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The people are great and the use of data within the company to inform decisions is incredible." (in 918 reviews)
- "I worked the weekends at the shore for the summer so it was very busy and the money was good." (in 707 reviews)
Cons
- "The pay is low and you have to repair your own car after you have driven it into oblivion." (in 1017 reviews)
- "1. Really low salary and no perks for contractor employees while doing the same things with the full" (in 227 reviews)
- "2) Management problem where your made to work alot but your growth is limited due to your bad manager." (in 192 reviews)
Reviews about "culture"
Return to all Reviews- 2.027 May 2020Account ExecutiveFormer Employee, more than 1 yearSan Francisco, CA
Pros
Great co-workers, solid pay, great product and future potential, Executive Leadership has great vision
Cons
Very very numbers focused and middle management lacking understanding how culture will shape and dictate numbers in the long run. all-hands meetings ran like they were investor meetings and never mentions about culture focus or empowering employees. Middle management has no clue that happy employees product better results and will inevitably lose good employees and decrease their quality of hires over time. Also, the layoffs were handled extremely poorly even though they tried to act like they were similar to AirBnB.
3 - 5.018 Apr 2017Anonymous EmployeeCurrent Employee
Pros
Uber is changing cities for the better, and it's awesome to be a part of that.
Cons
Uber's growing fast, and it's grown big faster than just about anywhere else before, which means you need to be resilient. I'm optimistic about the chance to be part of a great and growing culture though.
Uber Response7yI appreciate the feedback and optimism! Keep up the great work, thanks for the review.
- 1.020 Apr 2016Partner Support RepresentativeFormer Employee, less than 1 yearSalt Lake City, UT
Pros
Great coworkers in an overall low pressure, laid back atmosphere. Being a part of a company that has become such a big part of current pop culture was an interesting and exciting experience -- high 'glitz and glam' factor in comparison to most jobs. It's not retail.
Cons
Communication was minimal from the top and continued to weaken as messages passed down from upper levels to lower levels of employee clearance. As a young organization whose goal has been to redefine a longstanding industry (which it has successfully done!) the company still has a lot to learn in terms of positive vs. negative "corporate attitude" and general organizational human resource management -- many policies and the enforcement behind them was very wish-washy within our market, and the lines became even more blurred when communicating with other city teams to seek advice or information. Little to no defined path for growth makes for one of two types of employee: apathetic reps with no real passion for the job but to pass time and make an easy dollar or disappointed employees who eagerly want to grow but feel aimless and under appreciated.
14Uber Response8yThank you for taking the time to write this review. You've pointed to a few things that we're working hard on -- the flow of communications and career development on the operations side of the house. I see that you've moved onto another opportunity. I wanted to thank you anyway for providing such detailed feedback on your experience.
- 5.011 Apr 2023Senior Operations ManagerCurrent Employee, more than 1 yearTaipei
Pros
The leadership team has very strategic thinking on the business goals in the long run. The culture is open and free for you to propose your new ideas and debate what's best for the business
Cons
Long working hour and tons of works to do
- 4.025 Nov 2020Anonymous EmployeeFormer Employee, more than 1 year
Pros
They did a great job with culture fit when finding new employees and we managed to work together well. Great managers, was able to get great feedback from them which helped improve my skills as an expert. Also very great benefits and received a generous amount of PTO from the start.
Cons
Horrible communication with other teams. When there are new updates, we are not in the loop with the new updates and are caught off guard causing us to not give the best support. No room for growth. A great way to learn the basics of customer success in a tech company but, opportunities is very limited unless you are willing to relocate.
- 4.013 Jan 2020Graduate TraineeCurrent Employee, more than 1 yearCauseway Bay
Pros
- Young and passionate team - Good start up culture and provide you with good explosion to a wide array of jobs
Cons
- The hierarchy is quite flat and leadership is lacking in the company
- 4.08 Oct 2022Merchant Operations LeadCurrent Employee, more than 5 yearsSydney
Pros
Work with smart, dedicated people. Work on interesting problems in an exciting industry - very flexible work environment with nice perks (Uber credits). Overall very positive and collaborative culture if you can handle the often ambiguous environment and the fast-changing priorities.
Cons
Do more with less is the mantra since the strong focus on profitability. Career opportunities in Australia are more limited for people looking to move into senior management positions, better if you're willing to move overseas.
- 5.028 May 2020Product DesignerFormer Employee, more than 1 year
Pros
I was surrounded by talented people and the team culture of my team was very supportive.
Cons
The company isn't very stable... I've witnessed many rounds of layoffs during my time at the company.
- 4.023 Oct 2021Software Engineering InternCurrent Intern, less than 1 yearBengaluru
Pros
There are a lot of competitive people at Uber and the startup culture is also good.
Cons
They have something called OnCall. This means there is one person whose job is to address customer complaints in real time. This can mean, in India, you have to stay up till 3 am to resolve some bugs.
- 5.015 Mar 2016Operations CoordinatorCurrent Employee, less than 1 yearMelbourne
Pros
I work amazing people who work hard to solve really difficult problems I learn loads every day, the pace is very fast! I'm empowered to take ownership of problems and solve them day to day as well as with longer projects. No problem at Uber is ever too big to be solved
Cons
The hours are definitely long and expectations are high but this culture allows the small teams to achieve big things
3Uber Response8yFantastic review, thank you!
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