TripAdvisor Reviews | Glassdoor.ie

TripAdvisor Reviews

Updated Jun 17, 2019

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Found 598 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
75%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
386 Ratings
Pros
  • "Good benefits package and plenty of useful amenities - free lunch twice a week(in 95 reviews)

  • "Work life balance was also fantastic(in 53 reviews)

Cons
More Pros and Cons
  1. Featured Review

    "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    Company looks after it's employees, supportive management, great team.

    Cons

    Sometimes not as transparent as the company claims but I think its normal for a listed company.

    TripAdvisor2018-12-06
  2. Helpful (1)

    "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    World largest travel website with well globally recognized brand. Great people. Very welcoming environment. Top management very approachable. Everybody is kind and very helpful. The same time Trip is full of professionals and talented people. Don’t get discouraged by some reviews. They are coming from few individuals no longer with Trip. Keep up the great work TripAdvisor!

    Cons

    There is a good bit of work to do when it comes to reporting. Attainment report is a challenge.

    TripAdvisor2019-05-22

    TripAdvisor Response

    June 11, 2019Recruiting Operations Coordinator

    Thank you for highlighting many of our top strengths. Our people, especially those here in Dublin, have proven intelligent, driven, and truly wanting to make TripAdvisor a great place to work. Over the last 5 months the sales team has driven the launch our Subject Matter Expert ...

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  3. "Sales associate"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time

      Pros

      very good company to work

      Cons

      no particular problem to mention

      TripAdvisor2019-06-04
    • Helpful (1)

      "Very good company that strives to treat its employees well"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Development Representative in Dublin, Dublin
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time (Less than a year)

      Pros

      The people that work at TripAdvisor are what make it such a great place to work. There will always be a few moaners/disgruntled folks at any job but that's life. The good news is that there aren't many here. The mix of people from all over the globe is great and there is a great energy. The training provided is quite comprehensive and sets you up to start making an immediate impact. The products are straightforward and...

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      Cons

      Lot of different system in play, admin can be a bit of a pain but you get used to it.

      Advice to Management

      Keep doing what you're doing.

      TripAdvisor2019-05-17

      TripAdvisor Response

      June 11, 2019Recruiting Operations Coordinator

      Thank you for the positive comments especially as they are in line with our vision and efforts for the Dublin office. As a company, we do push for Transparency and work diligently to get information out to our teams quickly and efficiently. We have an open door policy, meaning everyone ...

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    • "Love Change?"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TripAdvisor full-time

      Pros

      Great opportunities - lots of change

      Cons

      Need to be comfortable with change

      TripAdvisor2019-04-17
    • Helpful (15)

      "It gets worse, when you thought the worse is over."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Success Manager in Dublin, Dublin
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at TripAdvisor full-time for more than 3 years

      Pros

      Amazing Colleagues Lunch 3 times a week Nice Canteen

      Cons

      Not sure where to start. It is hard to believe how management treats their workers. People are human beings with values and ethics. The problem is, that people are treated without respect of identity, creativity, professionalism and innovation. Management does not listen to top talents, rather judges their ability to innovate and improve processes. What is worse, such talents will be penalized for driving success and...

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      Advice to Management

      Create a long term vision and strategy, and hire top executives with successful backgrounds and finally execute a strategy worth of innovation. Take the Glassdoor reviews serious. They are indicating a serious problem that needs to be eradicated from the root.

      TripAdvisor2019-05-01

      TripAdvisor Response

      June 11, 2019Recruiting Operations Coordinator

      Thank you for your candid feedback. It is unfortunate that you did not have a more positive experience working at TripAdvisor. There are a few items listed in your review that I want to address, but would ask that if you have the time to discuss in more details, please let me know. ...

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    • Helpful (19)

      "Waste of time"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - CSM in Dublin, Dublin
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at TripAdvisor full-time for more than 3 years

      Pros

      - standard Dublin perks: health, lunch 3 days pw, snacks, - central office location - some very talented colleagues

      Cons

      This company’s first and only priority is revenue, by all means, any mean, period, as they have struggled for years to innovate and monetize their traffic, which by now purely constitutional (IE: read reviews) Everything else comes after: product, employees’ satisfaction and retention, reputation, carrier progression, work experience, credibility and so on. Every single activity, initiative and change is aimed at...

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      Advice to Management

      None, for it is never heard, but I would have a request: please spare me the "I appreciate your feedback.." All real former employees feel the same way, they all get the same superficial, regurgitated impersonal answer. The positive reviews are about: "great office river view" or "i honestly can't think of anything bad about this company" , or "everything is awesome".. You can lead people into believing...

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      TripAdvisor2019-04-18
    • Helpful (5)

      "Great culture, unrealistic targets, make friends at work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Development Executive in Dublin, Dublin
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at TripAdvisor full-time (Less than a year)

      Pros

      Benefits, colleagues, free lunch, snacks, still freedom to work and reach targets.

      Cons

      Not clear how the managers have set the targets. You cannot make 19k per quarter on sponsored placements when you are in a totally different market than those who nearly achive it. Only achievers are awarded. Metrics are in their implementation phase. Becoming a call center. Since I have joined 5 people quit. It is not the place to make money with the bonus.

      TripAdvisor2019-03-06

      TripAdvisor Response

      April 29, 2019Sr. Director of Talent Acqusition

      It is great to hear fantastic feedback about our benefits, team members and working environment. We endeavor to provide our teams with comfortable and collaborative environments where they can focus on achieving their best results. As the leader within the travel technology field, ...

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    • Helpful (11)

      "Downward Spiral"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales in Dublin, Dublin
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at TripAdvisor full-time for more than a year

      Pros

      - Lunch 3 days a week - Good work/life balance

      Cons

      - Targets are set in a way to penalise all the teams (Acquisition and Customer Success), no way you can reach them (probably a handful has reached them in 2018 or got close to them) - not only unrealistic, but higher and higher with the a pipeline getting smaller and smaller - clawbacks are massive. Count on basic salary, consider 50% OTE if you are lucky! - No career development, not only internally, but forget about...

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      Advice to Management

      Please do not post another fake review

      TripAdvisor2019-03-04

      TripAdvisor Response

      April 29, 2019Sr. Director of Talent Acqusition

      I appreciate you talking the time to provide feedback to us on areas that are of importance to you. Such feedback is vital to the company as we continue to strive for a better workplace. Within TripAdvisor we are diligent in constantly reviewing our sales targets to ensure they ...

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    • "Excellent enviroment"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 
        Recommends

        I have been working at TripAdvisor

        Pros

        Managers and collegues really friendly and helpful, good benefits, health ensurance

        Cons

        Working area: difficult to reach by bus, no parking, most expensive area in town to rent an house

        Advice to Management

        Keep going this way

        TripAdvisor2019-01-10
      Found 598 reviews