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    Trend Micro Reviews

    Updated 15 February 2019
    622 reviews

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    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Trend Micro CEO and Director Eva Y. F. Chen
    Eva Y. F. Chen
    344 Ratings

    Employee Reviews

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    Pros

    • "You get to have a nice work/life balance" (in 59 reviews)

    • "Good Benefits, Good Working Environment, Friendly colleagues" (in 58 reviews)

    Cons

    • "Low salary and less opportunity" (in 21 reviews)

    • "no work life balance, Stress level is high" (in 9 reviews)

    More Pros and Cons

    1. "Nice work/life balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Trend Micro full-time

      Pros

      Working for Trend is definitely less stressing than working for other companies around. You get to have a nice work/life balance

      Cons

      - Salaries could be higher
      - Not many benefits

      Advice to Management

      Keep up the good work

    2. "tech support"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Trend Micro full-time

      Pros

      good products, good co-workers and kind a good benefit

      Cons

      management was nice then some of the good managers left then everything goes stressful

      3. Join the Trend Micro team
      See Our Latest Jobs

    3. "Customer Services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Agent in Cork
      Former Employee - Customer Service Agent in Cork

      I worked at Trend Micro full-time (More than 3 years)

      Pros

      Good pay and benefits, The team worked well together.

      Cons

      Small possibilities to have a career . Department had serious issues with not having clear communications about targets.

    4. Helpful (1)

      "solid company but little experience in having an inside sales team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Cork
      Former Employee - Anonymous Employee in Cork
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at Trend Micro full-time

      Pros

      financially solid company where people stay for quite a few years

      Cons

      little experience in inside sales and on how to manage sales people

    5. Helpful (1)

      "There is a lot of poor internal communication"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Representative in Cork
      Former Employee - Sales Representative in Cork
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Trend Micro full-time (Less than a year)

      Pros

      Good salary with Free Coffee and Tea

      Cons

      a lot of people don't know what they are doing

    6. "Good Company"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Cork
      Current Employee - Anonymous Employee in Cork

      I have been working at Trend Micro full-time (More than 5 years)

      Pros

      Good culture of treating colleagues in a respectful way

      Cons

      No obvious cons come to mind

    7. Helpful (6)

      "Trend"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cork
      Current Employee - Anonymous Employee in Cork
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      Pros

      Table tennis set upstairs

      Some nice people working there. However, a lot of people are applying for jobs elsewhere.

      Nice canteen

      Cons

      Low pay - considerably below the market rate. Often use the line "we pay below the market rate because we are a young company/still growing". The company turned over $1 billion the last two years in a row.

      No progression

      Too political

      Very segregated workforce and little interaction between people from other teams

      Trend plan out products for the future, but no real plan for people progressing over time. Most people get lateral moves to plug a gap for the company

      Overworked

      Work will not be recognised unless you are a salesperson

      Don't promote based on talent or potential, but often through friendship

      Advice to Management

      Treat people with the respect you treat your products with.

      Start recognising talent and compensating them accordingly. Paying the market rate would be a start, but try to also recognise elite staff (not your friends/relatives)

      Accept that you are a multinational company and stop putting out the false narrative that you are David versus Goliath

    8. Helpful (1)

      "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Technical Support in Cork
      Current Employee - Technical Support in Cork
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Trend Micro full-time (More than 3 years)

      Pros

      Working with cutting edge technologies in a very exciting and growing industry.
      Great people, flexibility in the workplace, great culture. Plenty of opportunities to develop your career and not just within your own workspace.

      Cons

      Hard to think of any cons.

      Advice to Management

      Great team at the helm, they have transformed Trend Micro into a major Enterprise player in the Software Security Business.

    9. "account manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Approves of CEO

      I have been working at Trend Micro full-time (More than 3 years)

      Pros

      company has a great culture

      Cons

      Management is detached from employes

      Advice to Management

      think outside of the box

    10. Helpful (1)

      "Lots of good thing happening at Trend but some improvement needed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - CSE in Cork
      Current Employee - CSE in Cork
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Trend Micro full-time (Less than a year)

      Pros

      - Well paid (look around at other companies - Trend compensates TS employees well for their efforts)
      - Nice working environment
      - Good technology
      - Leader in the industry
      - Stable (Trend has been around for a long time and continues to perform well on the global market)

      Cons

      - Training dept. could be better better resourced (training sessions are excellent)
      - High volume of cases at times can be stressful

      Advice to Management

      - Connect with your staff
      - Try to keep experienced staff
      - Try to recruit more experienced / proven management