Trend Micro Reviews | Glassdoor.ie

Trend Micro Reviews

Updated 19 Jun 2019

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Found 665 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
93%
Approve of CEO
Trend Micro CEO Eva Y. F. Chen
Eva Y. F. Chen
367 Ratings
Pros
Cons
  • "Low salary and less opportunity(in 21 reviews)

  • "oft conference calls mitten in der Nacht (mit Taiwan, China, Philippinen, USA)(in 12 reviews)

More Pros and Cons
  1. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Social Media Manager in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trend Micro full-time for more than 5 years

    Pros

    Honour & Respect throughout the company

    Cons

    I dont see any cons

    Trend Micro2019-04-18
  2. "Customer Support Engineer - Endpoint"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Engineer in Cork
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Trend Micro full-time for more than 3 years

    Pros

    Salary is very good, plenty of breaks if you get a chance, working from home is an option a couple of days per month.

    Cons

    Avoid the Endpoint Team ! Very high Workload and is sometimes impossible to complete, High Stress, poor Training - sometimes none at all, high turnover of Employees (mostly because of stress), no loyalty towards current employees, no option to transfer or up-skill to another team, treatment is poor. Too many Managers. Turning into a statistical Call Centre.

    Advice to Management

    Engineers work in their field because they mostly enjoy technical problem solving. Having to deal with their own Manager, Sales Managers, Critical accounts Managers, Customer Support Managers on top of a heavy workload is counter productive, adds to Admin and only puts the Engineer under more stress. Stop harassing Engineers. My advice - Leave the Engineer to do his/her job ! Filter any necessary feedback for the Engineer...

    Show More
    Trend Micro2019-06-10
  3. "interning at Trend Micro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Engineer in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trend Micro full-time (Less than a year)

    Pros

    -Amazing community -Free Coffee -Flexible Working hours -Treated as an equal -opportunity to travel

    Cons

    -no healthcare -no other cons i can think of

    Advice to Management

    Keep doing what you're doing

    Trend Micro2019-02-27
  4. "tech support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Trend Micro full-time

    Pros

    good products, good co-workers and kind a good benefit

    Cons

    management was nice then some of the good managers left then everything goes stressful

    Trend Micro2018-12-11
  5. "Customer Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Cork

    I worked at Trend Micro full-time for more than 3 years

    Pros

    Good pay and benefits, The team worked well together.

    Cons

    Small possibilities to have a career . Department had serious issues with not having clear communications about targets.

    Trend Micro2018-11-12
  6. "Nice work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trend Micro full-time

    Pros

    Working for Trend is definitely less stressing than working for other companies around. You get to have a nice work/life balance

    Cons

    - Salaries could be higher - Not many benefits

    Advice to Management

    Keep up the good work

    Trend Micro2018-10-15
  7. Helpful (1)

    "solid company but little experience in having an inside sales team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cork
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Trend Micro full-time

    Pros

    financially solid company where people stay for quite a few years

    Cons

    little experience in inside sales and on how to manage sales people

    Trend Micro2018-08-07
  8. Helpful (1)

    "There is a lot of poor internal communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Cork
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Trend Micro full-time (Less than a year)

    Pros

    Good salary with Free Coffee and Tea

    Cons

    a lot of people don't know what they are doing

    Trend Micro2018-08-16
  9. "Good Company"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in Cork

      I have been working at Trend Micro full-time for more than 5 years

      Pros

      Good culture of treating colleagues in a respectful way

      Cons

      No obvious cons come to mind

      Trend Micro2018-07-16
    • Helpful (6)

      "Trend"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cork
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Trend Micro

      Pros

      Table tennis set upstairs Some nice people working there. However, a lot of people are applying for jobs elsewhere. Nice canteen

      Cons

      Low pay - considerably below the market rate. Often use the line "we pay below the market rate because we are a young company/still growing". The company turned over $1 billion the last two years in a row. No progression Too political Very segregated workforce and little interaction between people from other teams Trend plan out products for the future, but no real plan for people progressing over time. Most...

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      Advice to Management

      Treat people with the respect you treat your products with. Start recognising talent and compensating them accordingly. Paying the market rate would be a start, but try to also recognise elite staff (not your friends/relatives) Accept that you are a multinational company and stop putting out the false narrative that you are David versus Goliath

      Trend Micro2018-04-12
    Found 665 reviews