TransferWise Customer Service Associate Reviews
Updated 20 Sep 2019
"Awesome company I rate 5/5"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TransferWise full-time for less than a year
Pros
Lenient, friendly and just a company with overall great people
Cons
I'm not sure what cons this company has
Advice to Management
You all are great
TransferWise2019-09-20"Start up perks"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TransferWise full-time for more than a year
Pros
No micromanaging, great culture, food is catered on Thursdays. An all expense trip to Europe in the summer.
Cons
Work hours may alter.
Advice to Management
N/A
TransferWise2019-09-20"positive feedback"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TransferWise full-time for less than a year
Pros
It is a place to grow giving a positive attitude to work. With the work environment, you will always want to learn and bring out the best in you in terms of performance and speed.
Cons
High volume of information to process at the same time.
Advice to Management
Opening of more payment routes to other countries.
TransferWise2019-04-13"Best work place"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookI have been working at TransferWise full-time for less than a year
Pros
- there is no micro managing - it's easy to give feedback to the team leads - free food - amazing staff benefits
Cons
- sometimes people don't know how to give a proper feedback - a lot to learn - need some time to get used to
Advice to Management
Keep up the good work!!
TransferWise2019-02-18"CS"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TransferWise full-time for more than a year
Pros
Freedom, scheduling, perks, people, career.
Cons
Nothing at the moment, all good
TransferWise2018-05-14- Helpful (2)
"What else do you need for a perfect work place?"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TransferWise full-time for less than a year
Pros
Comfortable, cosy and lovely office. Not to mention Singapore office - w.o.w... We are Pet friendly, so if you ever need a snuggle from a fur ball, you will find one roaming around somewhere. Delicious coffee. Pizza Thursdays and Brunch Wednesdays. We never go hungry lol. Team activities with the best colleagues ever and option to sometimes for from home as well. Constant career growth opportunities.
Cons
Paycheck could be a bit higher
TransferWise2017-09-26 - Helpful (3)
"Customer support"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TransferWise
Pros
They give you a lot and they expect a lot. This job is not for people that can not commit to the work and what the company stands for. Management is personal and approachable. The salary is decent, the environment is great. And is a great opportunity to learn in a type of company that is very rare here in the US. Amazing benefits. Company lunches and opportunities to get to know your co workers.
Cons
No training manual. At the beginning the task can be a bit overwhelming. They need to implement better training. .
Advice to Management
Keep up the good work!!
TransferWise2015-10-07