Tim Hortons Reviews | Glassdoor.ie

Tim Hortons Reviews

Updated 22 February 2019
2,456 reviews

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3.2
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Tim Hortons CEO Daniel Schwartz
Daniel Schwartz
563 Ratings

Employee Reviews

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Pros
Cons
  • "Less benefits after the minimum wage increase" (in 114 reviews)

  • "Dealing with rude customers was difficult but built my customer service skills" (in 75 reviews)

More Pros and Cons

  1. "Great staff"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons full-time

    Pros

    Great teamwork, family like vibes, hard working employees

    Cons

    Long hours
    Short breaks
    Minimum pay for wages


  2. "Excellent Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons full-time

    Pros

    I thoroughly enjoyed working at Tim Horton's in Minden. The management trains you in a way that will prepare you for a fast paced, friendly and efficient environment. Your ability to work here depends on if you can take the pressure and endure through tough days that may be exhausting at times. The pro's for me would be:
     - High Energy
     - Friendly Staff
     - Great Communication between staff members
     - Great tasting coffee (stirred)
     - place for the community to come and enjoy

    Cons

    - on the rare occasion cleanliness can be an issue, but that seems to have been much better recently!

    Advice to Management

    Your doing an incredible job! My advice would be to remain positive and keep doing what your doing. I believe that if your attitude is too strict it will often be negative for staff. That will then fan out to the costumers in the area. Remain positive and reinforce with encouragement rather than frustration. Thanks so much for all that you do!

  3. "My experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Orleans, ON (Canada)
    Current Employee - Supervisor in Orleans, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tim Hortons part-time (More than a year)

    Pros

    Scheduling and work shift are pretty good.

    Cons

    At my location you only get 30 minutes break.
    You'll have to stand on your feet for hours.. After your shift, you feel soreness in your legs.
    There arent any long term benefits of working at tim Hortons

    Advice to Management

    You need to care more often about your team members


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons full-time

    Pros

    Great people to work with

    Cons

    Always busy and only received 1 30 minute break for a 9hr shift


  5. "Tim hortons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons part-time

    Pros

    fast work environment, never ever slow

    Cons

    Management pushes workers too much


  6. "Good student job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Blainville, QC (Canada)
    Former Employee - Anonymous Employee in Blainville, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons part-time (More than 3 years)

    Pros

    very flexible hours and you get tips. A great place to start for someone looking for their First job

    Cons

    shifts can be long and start early, depending on the days. Shifts are either 6 am to 2 pm, 2 pm to 10 pm or 10 pm to 6 am.

    Advice to Management

    discount is not enough, and even if its acceptable, it is only for when you are working, which sucks


  7. "Shift pass fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Préposé Au Service Client in Montreal, QC (Canada)
    Former Employee - Préposé Au Service Client in Montreal, QC (Canada)

    I worked at Tim Hortons part-time (Less than a year)

    Pros

    Tips, free donuts, time goes fast, free coffee

    Cons

    Break paid but you have to take it within the restaurant in case they need you

    Advice to Management

    Stop trowing out food that pass the freshness delay. so many homeless or student worker that would take it home.

  8. "Easy"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons part-time (Less than a year)

    Pros

    Nice working environment. good for making some pocket money

    Cons

    not a full time option if you are just a team member


  9. "Baker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Baker in Whitby, ON (Canada)
    Former Employee - Baker in Whitby, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Tim Hortons full-time (Less than a year)

    Pros

    Free coffee and sometimes free food.

    Cons

    Staff asking you to put more food on when your shift is over.

    Advice to Management

    N/A


  10. "Assistant Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons full-time

    Pros

    Very good learning experience overall.

    Cons

    Underpaid compared to the amount of work expected.