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    Tim Hortons Reviews

    Updated 22 February 2019
    2,456 reviews

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    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Tim Hortons CEO Daniel Schwartz
    Daniel Schwartz
    563 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Less benefits after the minimum wage increase" (in 114 reviews)

    • "Dealing with rude customers was difficult but built my customer service skills" (in 75 reviews)

    More Pros and Cons

    1. "Great staff"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Tim Hortons full-time

      Pros

      Great teamwork, family like vibes, hard working employees

      Cons

      Long hours
      Short breaks
      Minimum pay for wages

    2. "Excellent Team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Tim Hortons full-time

      Pros

      I thoroughly enjoyed working at Tim Horton's in Minden. The management trains you in a way that will prepare you for a fast paced, friendly and efficient environment. Your ability to work here depends on if you can take the pressure and endure through tough days that may be exhausting at times. The pro's for me would be:
       - High Energy
       - Friendly Staff
       - Great Communication between staff members
       - Great tasting coffee (stirred)
       - place for the community to come and enjoy

      Cons

      - on the rare occasion cleanliness can be an issue, but that seems to have been much better recently!

      Advice to Management

      Your doing an incredible job! My advice would be to remain positive and keep doing what your doing. I believe that if your attitude is too strict it will often be negative for staff. That will then fan out to the costumers in the area. Remain positive and reinforce with encouragement rather than frustration. Thanks so much for all that you do!

      3. Join the Tim Hortons team
      See Our Latest Jobs

    3. "My experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Supervisor in Orleans, ON (Canada)
      Current Employee - Supervisor in Orleans, ON (Canada)
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Tim Hortons part-time (More than a year)

      Pros

      Scheduling and work shift are pretty good.

      Cons

      At my location you only get 30 minutes break.
      You'll have to stand on your feet for hours.. After your shift, you feel soreness in your legs.
      There arent any long term benefits of working at tim Hortons

      Advice to Management

      You need to care more often about your team members

    4. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Tim Hortons full-time

      Pros

      Great people to work with

      Cons

      Always busy and only received 1 30 minute break for a 9hr shift

    5. "Tim hortons"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Tim Hortons part-time

      Pros

      fast work environment, never ever slow

      Cons

      Management pushes workers too much

    6. "Good student job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Blainville, QC (Canada)
      Former Employee - Anonymous Employee in Blainville, QC (Canada)
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Tim Hortons part-time (More than 3 years)

      Pros

      very flexible hours and you get tips. A great place to start for someone looking for their First job

      Cons

      shifts can be long and start early, depending on the days. Shifts are either 6 am to 2 pm, 2 pm to 10 pm or 10 pm to 6 am.

      Advice to Management

      discount is not enough, and even if its acceptable, it is only for when you are working, which sucks

    7. "Shift pass fast"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Préposé Au Service Client in Montreal, QC (Canada)
      Former Employee - Préposé Au Service Client in Montreal, QC (Canada)

      I worked at Tim Hortons part-time (Less than a year)

      Pros

      Tips, free donuts, time goes fast, free coffee

      Cons

      Break paid but you have to take it within the restaurant in case they need you

      Advice to Management

      Stop trowing out food that pass the freshness delay. so many homeless or student worker that would take it home.

    8. "Easy"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Tim Hortons part-time (Less than a year)

      Pros

      Nice working environment. good for making some pocket money

      Cons

      not a full time option if you are just a team member

    9. "Baker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Baker in Whitby, ON (Canada)
      Former Employee - Baker in Whitby, ON (Canada)
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Tim Hortons full-time (Less than a year)

      Pros

      Free coffee and sometimes free food.

      Cons

      Staff asking you to put more food on when your shift is over.

      Advice to Management

      N/A

    10. "Assistant Manager"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Tim Hortons full-time

      Pros

      Very good learning experience overall.

      Cons

      Underpaid compared to the amount of work expected.