Ticketmaster Reviews

Updated 16 Sep 2020

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4.1
85%
Recommend to a Friend
89%
Approve of CEO
Ticketmaster Presidents Jared Smith and Mark Yovich
Jared Smith and Mark Yovich
301 Ratings
Pros
  • "Great benefits and work environment - lots of benefits for families(in 53 reviews)

  • "Outstanding work/life balance for a tech organization of this caliber(in 49 reviews)

Cons
  • "Difficult to maintain a successful work/life balance(in 25 reviews)

  • "Entertainment pretending to be a tech company with no vision in upper management(in 20 reviews)

More Pros and Cons
  1. "Laid back and chilled place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Dublin, Dublin

    I have been working at Ticketmaster full-time for more than a year

    Pros

    Laid back, busy, great events

    Cons

    Not much room to grow

  2. "Shocking management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dublin, Dublin
    Doesn't Recommend
    Approves of CEO

    I worked at Ticketmaster full-time for more than a year

    Pros

    nice office and good team members

    Cons

    No support from Management, lots of bullying from them

    Continue reading

  3. Helpful (1)

    "No culture - no fun"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Ticketmaster full-time

    Pros

    Offered tickets before going on sale. Nice new office. Good location in Dublin (city centre) (This was difficult to think of pros!)

    Cons

    Egos Bullying Lack of personal development NO CULTURE (zero) Confused by what company values are Do not believe in training and development

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    Ticketmaster Response

    Talent & Recruitment Manager

    Thank you for your feedback, and I am sorry to hear your experience hasn’t been a good one, this certainly isn't what we aspire to. Given the nature of your concerns it may be easier to talk directly, by 'Head Office' it's hard to know who that refers to so please do contact me and I am personally committed to looking into this further and taking any action needed, as VP HR I am very interested in ensuring we have a great environment matched by great behaviour too - my email is brian.newman@livenation.co.uk

  4. Helpful (1)

    "Great part-time job through school/college - box office supervisor"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Anonymous 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ticketmaster

    Pros

    Get to see lots of different events and concerts around the country Well paid part time job for young people Very flexible in terms of working hours Let you swap shifts amount yourselves management are generally nice Depending on the gig it can be super quiet and easy

    Cons

    No progression really from supervisor besides one manager position. It's really just a college job. Some weeks are quiet and you don't get much work due to large number of staff. Festivals are stressful due to the long hours and dealing with intoxicated public Big events can be crazy and you are rushed off your feet with customers, sometimes there could be more staff at these events

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  5. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Accountant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time for more than a year

    Pros

    friendly staff, CFO is very open minded and will change if we have any concerns. Great benefits.

    Cons

    Wish salary was higher. More early tickets for shows

    Continue reading
  6. "Great people to work alongside"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Director, Product Marketing in London, England
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time for more than 8 years

    Pros

    People, benefits, leadership, industry, atmosphere

    Cons

    Salary lower than other tech companies, large company

  7. COVID-19

    "Pretty good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Los Angeles, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time for more than 3 years

    Pros

    Great business before Covid19. Good corporate culture, at least in small teams. A lot of opportunity to learn and apply new knowledge. Flexible working environment.

    Cons

    Quick employee turn overs. I think the pay is one of contributors. It doesn't have stock options and its base salary is mediocre.

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  8. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Systems Engineer in Vancouver, BC
    Recommends
    No Opinion of CEO

    I have been working at Ticketmaster full-time for more than 3 years

    Pros

    Great Work Life balance and great career opportunities.

    Cons

    It depends 100% on revenue from live events.

  9. "Good work environment and great Colleagues"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Database Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ticketmaster full-time for more than a year

    Pros

    Work culture is good , so as colleagues

    Cons

    Management not that transparent and doesn't handle the unexpected well

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  10. "What there is to know"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Broker Operations 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time for more than 3 years

    Pros

    Benefits Fun environment Greatest Product to sell, Memories Free tickets

    Cons

    Lesser pay than competitors Some departments get shunned from the main business Higher ups will make decisions without ever consulting the department that's effected by it. Depending on which department you're in, there's little to no ability to advance your career.

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Found 625 reviews