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The AA Reviews
Updated 30 Mar 2023
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Found 599 of over 632 reviews
64% Recommend to a Friend
83% Approve of CEO
Found 602 of over 632 reviews
Popular
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
Recommend to a Friend
Approve of CEO
Jakob Pfaudler
106 Ratings
Pros
"Staff are engaged at every level, free breakdown cover (after a year), reasonable pension, employee share plan available (for those brave enough)" (in 14 reviews)
"great people to work with and multicultural" (in 20 reviews)
Cons
"Work life balance is non-existent" (in 18 reviews)
"Seen as just a number rather than a person" (in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee, more than 8 years★★★★★
Pros
Great people, great energy great manager.
Cons
None that I could possibly think of.
Continue readingThank you for sharing our positive experience of life at the AA. We wish you every success for the future.
- Former Employee★★★★★
Pros
Remote working Location Hours The chairs were very comfortable
Cons
Every time I worked in the office I hated it.there is no atmosphere at all.you could cut the tension with a knife.nobody talks to each other.i hated working in there and dreaded going in.The more senior team members would have no problem shouting,screaming and ridiculing other colleagues.definetly not a place to inspire you to come to work.
Continue reading - Former Employee, less than 1 year★★★★★
Management stuck in their ways
27 Jan 2023 - Quality Analyst in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
Fast-paced environment and time flies.
Cons
More flexibility and understanding needed from Supervisor/Manager
- Current Employee, more than 1 year★★★★★
Pros
Can't think of Much. Good pay scale may be
Cons
Everything starting from Top Management.
The AA Response
Digital Marketing Executive
We’re sorry to receive this review. We are listening to feedback like this to ensure that the AA is a great place to work. Thank you for being open and honest.
- Former Employee, more than 1 year★★★★★
Call centre sales
25 Oct 2022 - Sales Associate in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
Good colleagues working along side you
Cons
Management is extremely toxic and look down on sales staff.
Continue readingThe AA Response
Digital Marketing Executive
We’re sorry to hear that you didn’t have a good experience with us. We take feedback seriously and work hard to address it to make the AA a great place to work. Thank you for being open and honest, and for your time with us. We wish you every success for the future.
- Former Employee, more than 3 years★★★★★
Pros
Can make money on a call out basis but not guaranteed
Cons
Hard to earn a decent wage
The AA Response
Digital Marketing Executive
We’re sorry to receive this review. We are listening to feedback like this to ensure that the AA is a great place to work. Thank you for being open and honest, and for your time with us. We wish you every success for the future.
- Former Employee, more than 1 year★★★★★
Pros
great people to work with.
Cons
to many projects to deliver with limited resources
The AA Response
Digital Marketing Executive
Thank you for your review. We take feedback seriously and work hard to address it to make the AA a great place to work. Thank you for being open and honest, and for your time with us. We wish you every success for the future.
- Current Employee★★★★★
Pros
Good Pay and flexible working hours
Cons
Not for me to say
The AA Response
Digital Marketing Executive
Thank you for your review and comments. There is always room for improvement, and we appreciate you bringing this to our attention. Keep up the great work!
- Former Employee★★★★★
Bad culture and micro managed
8 Aug 2022 - Anonymous Employee in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
Team mates were nice and made good friends
Cons
Culture was bad and micro managed
The AA Response
Digital Marketing Executive
We’re sorry to receive this review. We are listening to feedback like this to ensure that the AA is a great place to work. Thank you for being open and honest, and for your time with us. We wish you every success for the future.
- Current Employee★★★★★
Avoid if you like your free time
11 Jul 2022 - Central Operations AssociateRecommendCEO ApprovalBusiness OutlookPros
Great team of colleagues who go beyond their responsibilities to get things over the line
Cons
Lack of accountability, effective communication at senior level. Autocratic leadership style with unclear processes.. Lack of compassion for the effort put in by employees
Continue reading
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The AA has an overall rating of 3.7 out of 5, based on over 632 reviews left anonymously by employees. 64% of employees would recommend working at The AA to a friend and 63% have a positive outlook for the business. This rating has improved by 16% over the last 12 months.
64% of The AA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The AA 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.
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Digital Marketing Executive