Thames Water Reviews | Glassdoor.ie

Thames Water Reviews

Updated 11 October 2018
133 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
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Steve Robertson
16 Ratings

133 Employee Reviews

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Pros
  • "Family working environment where relationships with colleagues are as important as outputs" (in 7 reviews)

  • "Good benefits; good sick pay, excellent holiday scheme and pension is double of what your contribute" (in 5 reviews)

Cons
  • "Work life balance not great - very little perks" (in 5 reviews)

  • "Not listened to by upper management, very political, not much focus on the core business" (in 3 reviews)

More Pros and Cons

  1. "Not bad to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    This is a large company, easily recognisable on future curriculum vitae. Lots of engagement with whole company provided.

    Cons

    There is little opportunity for promotion, unless you have no life outside of work. Bad work/life balance


  2. "Well being focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thames Water full-time

    Pros

    Proactively looking at how we can support the rise in mental health issues

    Cons

    Constant change and lack of customer focus

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water full-time

    Pros

    Very supportive of progression and training

    Cons

    Scheduler role is dull and under appreicated


  4. Helpful (1)

    "Respectful, values and cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Function in Reading, England (UK)
    Current Employee - Support Function in Reading, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thames Water full-time (More than a year)

    Pros

    Employer pension contributions double what you put in, good enhanced pay policies e.g. absence and family. Time to give volunteering opportunities. Genuine desire to put the customer at the heart of decision making and be custodians of our environment.

    Cons

    IT is getting there but current internal systems mean a lot of manual, time consuming workarounds


  5. "Great vision, but poor execution."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time (More than 3 years)

    Pros

    Good pension scheme and flexible hours.

    Cons

    Reactive working environment with little forward planning and difficulty sticking to decisions.

    Advice to Management

    Set an example that employees can follow.


  6. "Hydraulic Modeller"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water part-time

    Pros

    Really convenient schedule, happy colleagues

    Cons

    Not fair compensation regarding the salary


  7. "Full of politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Thames Water full-time

    Pros

    Company benefits such as perk box. 4on 4off.

    Cons

    Promotions only given to people that are best friends with the management, childlike behaviour very prominent, makes it a dreadful place to work in. Resembles a high school playground. 12 hour shifts with only two 30 minute breaks. Can't be a second late or you get an earful.

  8. "Safety Adcisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water full-time

    Pros

    Honest and reliable employers and great benifits

    Cons

    None i am able to think of


  9. Helpful (1)

    "Customer service advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Reading, England (UK)
    Former Employee - Customer Service Representative in Reading, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thames Water part-time (More than 5 years)

    Pros

    Flexible hours. Able to book holiday on line.

    Cons

    Treating employees as if they are at school and not recognising experience

    Advice to Management

    Should value experience and expertise.


  10. Helpful (1)

    "Forward thinking and good HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Thames Water part-time

    Pros

    Forward thinking and good HR

    Cons

    A bit one solution fits all in its responses.


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