Thames Water Reviews | Glassdoor.ie

Thames Water Reviews

Updated 10 August 2018
129 reviews

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2.9
StarStarStarStarStar
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Steve Robertson
13 Ratings

129 Employee Reviews

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Pros
  • "There is no pressure to stay late allowing for a great work-life balance" (in 6 reviews)

  • "Family working environment where relationships with colleagues are as important as outputs" (in 7 reviews)

Cons
  • "Work life balance not great - very little perks" (in 5 reviews)

  • "Not listened to by upper management, very political, not much focus on the core business" (in 3 reviews)

More Pros and Cons

  1. "Not bad to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    This is a large company, easily recognisable on future curriculum vitae. Lots of engagement with whole company provided.

    Cons

    There is little opportunity for promotion, unless you have no life outside of work. Bad work/life balance


  2. "Hydraulic Modeller"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water part-time

    Pros

    Really convenient schedule, happy colleagues

    Cons

    Not fair compensation regarding the salary

  3. "Full of politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Thames Water full-time

    Pros

    Company benefits such as perk box. 4on 4off.

    Cons

    Promotions only given to people that are best friends with the management, childlike behaviour very prominent, makes it a dreadful place to work in. Resembles a high school playground. 12 hour shifts with only two 30 minute breaks. Can't be a second late or you get an earful.


  4. "Safety Adcisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water full-time

    Pros

    Honest and reliable employers and great benifits

    Cons

    None i am able to think of


  5. "Customer service advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Reading, England (UK)
    Former Employee - Customer Service Representative in Reading, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thames Water part-time (More than 5 years)

    Pros

    Flexible hours. Able to book holiday on line.

    Cons

    Treating employees as if they are at school and not recognising experience

    Advice to Management

    Should value experience and expertise.


  6. Helpful (1)

    "Forward thinking and good HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Thames Water part-time

    Pros

    Forward thinking and good HR

    Cons

    A bit one solution fits all in its responses.


  7. Helpful (1)

    "Layers and Layers of bureaucrats"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Reading, England (UK)
    Current Employee - Business Systems Analyst in Reading, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time (More than a year)

    Pros

    Work flexibility. Great ground workers ( people working in their sites)

    Cons

    Highly inefficient. Layers and layers of unnecessary bureaucrats trying everything to keep their non- effective posts. The company is lost on their millions and millions of reports, reports of a report, wasting precious time. Refusing to use modern ways of working. Equality of opportunities and treatment is very obscure.

    Advice to Management

    If you practice what you preach... you might become a good company. I am glad that my water is provided by the competition. Unfortunately I cannot recommend the business to anybody.

  8. "Good overall Company with good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thames Water full-time (More than a year)

    Pros

    Flexible; average length of time at company is 12 years

    Cons

    Distinction of benefits between management level and non - management level; such as bonuses, private medical, car allowance, car parking priority

    Advice to Management

    As part of 'One Thames' everyone from CEO (ML1) to level 9 should have same set of benefits


  9. "Large organisation with lots of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than 10 years)

    Pros

    I work for a team with good managers who encourage skill development and coaching. The company has a good focus on employee wellbeing and has many benefits to support the employee. I am trusted to do my job without being micromanaged. There is also the ability to move around the business to learn new skills and progress your career.

    Cons

    The Geography. It is a large organisation and there is often an expectation to travel extensively to deliver your role.

    Advice to Management

    Continue the efforts to improve employee wellbeing. Consider staffing levels in certain areas as many are stretched.


  10. Helpful (1)

    "Great people, flip-flop management, too many bean counters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Reading, England (UK)
    Current Employee - Business Analyst in Reading, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Salt of the earth staff who love to serve
    New CEO that might just succeed if his tenacity doesn’t wain

    Cons

    Archaic infrastructure
    Swarms of bean counters making decisions from their ivory tower
    Management who listen to our A-Z inventory of every consultant under the sun rather than their own staff

    Advice to Management

    Lead your teams or follow their insights, stop telling them what to do because a consultant told you to
    Invest in the assets and people, sod the budgets for a few years else we’ll all sink in failure


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