TD Assistant Store Manager Reviews | Glassdoor.ie

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TD Assistant Store Manager Reviews

Updated Sep 10, 2019

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3.5
93%
Recommend to a Friend
95%
Approve of CEO
TD CEO Bharat Masrani
Bharat Masrani
11 Ratings
  1. "Great Culture - Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TD full-time for more than 8 years

    Pros

    Great inclusive culture, open and relax

    Cons

    Trying to change the open and relax culture to be more business-driven. Not a lot of opportunities outside of retail banking in Fl.

    Advice to Management

    You are good being TD don't try to be something else.

    TD2019-09-02
  2. "Such a fun place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time for more than 5 years

    Pros

    wow awards are a yearly celebration, growth within roles, quarterly bonuses

    Cons

    hours are never predictable, management styles can be way too different, not very flexible schedules.

    TD2019-08-31
  3. Helpful (1)

    "Work-Life Balance is Horrible but Benefits are fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Wallingford, CT

    I have been working at TD full-time for more than 8 years

    Pros

    generous PTO accrued bi-weekly with paycheck, 401k matches after 1 year of service, excellent health/dental/vision benefits with options from different companies.

    Cons

    Work-life balance is supposedly a "Pro factor" with the company but it is not. Most locations are open 7 days a week and long hours. Full-timers feel the brunt of the long hours and have many many asks r from upper management. Store Managers are rarely in the Stores, leaving the Assistant Managers to deal with everything. Upper management raves about the "TD Culture" but it is never enforced when it matters

    TD2019-09-11
  4. "Ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 

    I have been working at TD full-time for more than a year

    Pros

    Teams willing to learn , Money

    Cons

    Policies grey, promote based on who you know and seniority

    TD2019-08-23
  5. "Great culture, great chemistry with your peer group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TD full-time for more than 10 years

    Pros

    Invested in technology and the human experience. Flexibility in schedule and very open concept culture

    Cons

    Not enough opportunity within the Miami Dade area to transcend to other career opportunities. If you looking to grow you need to be willing to relocate.

    Advice to Management

    Create a career plan for other employees that do not necessarily are looking into retail banking positions. Really look into how Retail Banking Managers make an impact (positive/negative) in their teams. Most of them do not lead by example.

    TD2019-07-17
  6. "Not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager 

    I worked at TD full-time for less than a year

    Pros

    Company has good health benefits

    Cons

    Lower pay compared to the peers

    TD2019-04-22
  7. "disposable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TD full-time for more than 3 years

    Pros

    pay....time off if you have the chance to actually use

    Cons

    long hours understaffed ...just a number...no work life balance

    TD2019-04-03
  8. "Great benefits, good pay, good people, horrible and inconsistent bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TD full-time for more than 5 years

    Pros

    The benefits are amazing- particularly the paid time off. Having 5 weeks of vacation to start as just a level 5 employee was incredible. They also have maternity/paternity leave, tuition reimbursement and quarterly bonuses. The people are good, they invest a lot in good management. The culture is very inclusive and focuses on the "Legendary" experiences. They also tend to cross-train a lot and encourage you to... learn as much as possible and take on more responsibility. I had a great experience working there, for the most part. Employees, especially managers, also get paid far more here than at other banks.

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    Cons

    Access to information is not only difficult but sometimes info is non-existent, forcing a lot of time and energy toward finding an answer (usually only to have support specialists not not the answer either). Stores also sometimes create their own rules and there's a lot of inconsistency with guidelines put into play. There are waaaaay too many different programs to do simple and frequent tasks. Upper management seem... to never know when and how to implement change appropriately; Particularly with technology. Why implement a program during the Summer when there's more customer traffic, people are taking time off and naturally have staffing shortages (and without any preparation for it in advance)?You're setting your teams up for failure. I know of quite a few policy violations that take place on a very consistent basis and there are managers that I have worked with that are guilty of illegal activity, playing favorites and breaking company policy on a regular basis and they still work there, despite having HR involved in some cases. I just don't get it. Some people manage to stay while others get fired for accidental or trivial policy violations. I have seen the brown-nosers get ahead of everyone else that performs well. In a business that is all about building relationships, sometimes top performers get crapped on if they're not kissing enough butt to the right people. Pay increases are extremely difficult to get beyond 2% if you stay in the same store, even if you kick the crap out of your goals; It's just not right. As soon as I started focusing on myself and being more genuine in my feedback toward managers, bad things happened for me.

    Show More

    Advice to Management

    Encourage communication and feedback to managers, find some consistency with how you manage people, pay your top performers and encourage their development vs. taking part in promoting those who kiss the most butt to get ahead. Sometimes it truly felt like promotions occurred as a matter of chance and being the top of the list for a popularity contest vs. those who actually deserve it and represent the company well.... You'll never retain quality employees if you're not going to promote based on merit. Tighten up your security- there are some really glaring issues with how customer information is handled and other security concerns I will not get into detail about. Lastly, straighten out your HR team. There are people breaking the law and company policy regularly and there is nothing done about it, yet some are fired for really dumb reasons. And don't allow your HR team to lie about why you fired someone- Be true to yourself and do the right thing. For operating in an industry built upon a foundation of trust, there are a lot of great things happening with the company regarding community involvement and treating customers and employees well, but also some real shady stuff going on.

    Show More
    TD2019-03-09
  9. "Great Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Sewell, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at TD full-time for more than 3 years

    Pros

    Great company to work for, people are great. Company really values work/life balance. GREAT BENEFITS (with the exception of medical, that just avg)

    Cons

    Hard to break leave retail once your're in. Back office has a negative assumption of retail store employees. Have to really prove yourself.

    Advice to Management

    Let go of projects/programs that are not working and that customers voice their distaste for (lobby leadership)

    TD2019-01-23
  10. "assistant store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Floral Park, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD full-time for more than 5 years

    Pros

    great with customer service , loans , Excellent people manager. CEO Leadership award winner 2018

    Cons

    does not like back office positions

    Advice to Management

    always remember you are never to tried to be great to people. human nature requires kindness in all capacity.

    TD2018-08-24
Found 57 reviews