SunTrust Mortgage Reviews
Updated 20 Sep 2022
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Found 259 of over 277 reviews
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- Oldest first
"The campus is very nice and has a fitness room as well as a cafe with multiple different cuisines to choose from" (in 3 reviews)
"Great benefits and lateral opportunities" (in 13 reviews)
"SunTrust Mortgage survives is in spite of itself" (in 5 reviews)
"Technology decreases the overall efficiency of the bank" (in 3 reviews)
- Former Employee, more than 1 year★★★★★
Pros
Nice people over all nice environment.
Cons
Lots of auditors wasting time.
Continue reading - Former Employee★★★★★
Pros
Very well organized, and had a clear policy in place.
Cons
Not much room to grow and poor training.
- Current Employee, more than 5 years★★★★★
Pros
Ultimately the management can make or break this job. I am lucky to have one that cares a lot about their employees and will try to work with you about any accommodations or problems you may have.
Cons
All the usual corporate problems. A lot of system/tech issues, upper management out of the loop on day-to-day tasks, etc.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Good rates and portfolio loans
Cons
Managemen was transient during my time
Continue reading - Current Employee, more than 3 years★★★★★
Fun Work with the Usual Corporate Environment
4 May 2021 - Financial Analyst in Richmond, VARecommendCEO ApprovalBusiness OutlookPros
There's a lot of opportunity to move into other areas of work that interest you if you're willing to show interest. I found the work to be highly interesting but it can become quite repetitive like most any other corporate level jobs. In my experience, hard work was noticed and rewarded. Not typically in bonuses but with things like catered meals in the office as well as all-inclusive meals at highly-regarded restaurants. If you're an analytical type, you will probably highly enjoy the work. The campus is very nice and has a fitness room as well as a cafe with multiple different cuisines to choose from.
Cons
The managers are evaluated on a blend of their group's quality of work and volume completed. While some managers dedicate themselves to ensuring their group has what they need to produce the necessary volume and quality, I've seen others who are very hands off only to later throw their subordinates under the bus when they caught heat from the higher execs. There can be a lot of pressure that trickles down depending on how well the managers can handle it. If you're the type who loves to socialize with a bunch of different people and/or customers everyday, you'll likely be disappointed in your day to day.
Continue reading - Current Employee, more than 5 years★★★★★
Analytics Manager
10 Jun 2022 - Analytics Manager in Richmond, VARecommendCEO ApprovalBusiness OutlookPros
Great work/life balance and exposure
Cons
Low salary was a big con
Continue reading - Current Employee, more than 5 years★★★★★
Poor management
15 Jun 2022 - Mortgage Default Specialist in Richmond, VARecommendCEO ApprovalBusiness OutlookPros
No pros horrible experience. Don’t do it
Cons
Poor management. Not a good option
- Former Employee★★★★★
Pros
Good pay and benefits. Opportunity to move into other areas
Cons
Work/life balance could be better
- Former Employee, less than 1 year★★★★★
Pros
No pros to working here.
Cons
Micromanagement, managers constantly asking you to taddle on someone. Horrible place to work for.
- Former Employee, more than 1 year★★★★★
Tough place to start a career
29 Oct 2021 - Mortgage Loan Associate in Richmond, VARecommendCEO ApprovalBusiness OutlookPros
Flexibility Good staff and training
Cons
Unorganized at times Tough transition to being a LO
SunTrust Mortgage Reviews FAQs
SunTrust Mortgage has an overall rating of 3.3 out of 5, based on over 277 reviews left anonymously by employees. 59% of employees would recommend working at SunTrust Mortgage to a friend and 52% have a positive outlook for the business. This rating has improved by 7% over the last 12 months.
59% of SunTrust Mortgage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SunTrust Mortgage 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.
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