Starwood Hotels & Resorts Reviews | Glassdoor.ie

Starwood Hotels & Resorts Reviews

Updated 18 October 2018
1,873 reviews

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3.9
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Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
346 Ratings

1,873 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "I was just an intern there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Cork
    Current Employee - Intern in Cork
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starwood Hotels & Resorts part-time (Less than a year)

    Pros

    there is a very good environment there, everybody is very nice. The salary is good and there possibilities to progress with your carrier.

    Cons

    very busy environment, lots of calls and emails to manage very day. different shift to do every week.

    Advice to Management

    believe in yourself when you go for the interview.


  2. "Sales and Service Associate former employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Nice colleagues and work environment

    Cons

    After the merger with Marriott the Company values, benefits and job procedures changed.

  3. "Starwood was a great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Fantastic teams, good management, work-life balance

    Cons

    Starwood is now Marriott, things are changing and not for the better

    Advice to Management

    Believe in your agents, empower them, but do not overwhelm them


  4. Helpful (1)

    "Sales and Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Associate in Cork
    Current Employee - Sales and Service Associate in Cork
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Good atmosphere, chances of promoting within the company, good opportunity to start, not a job to stay more than a year

    Cons

    Working on the phones, the amount of job is not fair, holidays are difficult to get


  5. "Stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    location is good and I need to write 5 words here otherwise I cant proceed.

    Cons

    If you will take international english calls, stay away! Its very busy. Minimum amount will be 70 calls at least!


  6. "Starwood before Marriott"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Starwood has good benefits

    Cons

    Ater the merge with Marriot the managment know nothing, we only got more work to do and no information regarding what is going to change. Departments are being fired and management and directors are not open to conversation as they know nothing.


  7. "Customer service agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cork
    Current Employee - Customer Service Representative in Cork
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Starwood Hotels & Resorts part-time (More than 3 years)

    Pros

    Good environment, benefits package, wages

    Cons

    Issues with holidays,bad shifts, +60 calls everyday

    Advice to Management

    Care about your employees

  8. "Hotels and customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Current Employee - Anonymous Employee in Cork
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 8 years)

    Pros

    Engaging with different markets globally, access to excellent discounted rates, friendly environment. Office conveniently located, easy access from city centre.

    Cons

    Limited progression options, salary below market equivalent. Small choice of additional benefits: gym membership, subsidised parking or shopping vouchers.

    Advice to Management

    More transparent policies regarding career progression would help minimise frustration among more tenured staff members.


  9. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cork
    Former Employee - Anonymous Employee in Cork
    Recommends

    I worked at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    Opportunity to develop a career
    Great team ambiance

    Cons

    Nothing relevant to say about it


  10. "Going Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Current Employee - Anonymous Employee in Cork
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 3 years)

    Pros

    The people are great - you will make friends for life

    Cons

    Salary is not the best
    Since taken over by Marriott no company has changed for the worse


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