Starwood Hotels & Resorts Reviews | Glassdoor.ie

Starwood Hotels & Resorts Reviews

Updated 23 April 2019
1,914 reviews

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3.8
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Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
366 Ratings

Employee Reviews

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Pros
  • "caring senior management, good work / life balance, excellent benefits and salary" (in 60 reviews)

  • "Fun work environment, good mentoring" (in 91 reviews)

Cons
More Pros and Cons

  1. "Sales and service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Associate in Cork
    Current Employee - Sales and Service Associate in Cork

    I have been working at Starwood Hotels & Resorts full-time (Less than a year)

    Pros

    Beneficial company great company great environment

    Cons

    No problems very easy helpful people


  2. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Current Employee - Anonymous Employee in Cork
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 5 years)

    Pros

    Great people, discounts for hotel stays monthly benefits, health insurance

    Cons

    Some Shifts are until midnight

  3. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Good perks, great atmosphere

    Cons

    Strict on timekeeping, lots and lots of reviews


  4. Helpful (1)

    "Best Company in Hospitality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer in Cork
    Former Employee - Trainer in Cork
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 10 years)

    Pros

    Innovative thinking
    Opportunities for travel
    Great employee discounts
    Employee relief fund

    Cons

    Shareholders sold the company
    It is Marriott now

    Advice to Management

    #StarwoodProud


  5. "Great to gain customer service experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Business Analyst in Cork
    Former Employee - QA Business Analyst in Cork
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time (More than 10 years)

    Pros

    Great opportunity to develop customer service skills

    Cons

    Not much opportunity to advance career


  6. Helpful (2)

    "Only apply here if you are desperate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Service Associate Dutch in Cork
    Former Employee - Sales and Service Associate Dutch in Cork
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Starwood Hotels & Resorts full-time (Less than a year)

    Pros

    You can do as you please, there are barely consequences to your actions here. Not sure if that is actually a pro in a workplace.

    Cons

    Do not apply here (unless you really have no alternative.)

    Worst behavior is tolerated, atmosphere (and interior) of a run-down high school. Work space absolutely disgusting. Bonus was not attainable on my language market, low salary in relation to stress of dysfunctional workplace.

    Advice to Management

    Be less transparent when lying, company is hemorrhaging employees.


  7. "Sales and Services Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Associate in Cork
    Current Employee - Sales and Service Associate in Cork
    Recommends

    I have been working at Starwood Hotels & Resorts full-time (Less than a year)

    Pros

    Great people and great supervisors really there to help you achieve your best.

    Cons

    Since Marriott took over it’s all about money for them tbh

  8. "Sales and Service Associate former employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Nice colleagues and work environment

    Cons

    After the merger with Marriott the Company values, benefits and job procedures changed.


  9. "Starwood was a great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Fantastic teams, good management, work-life balance

    Cons

    Starwood is now Marriott, things are changing and not for the better

    Advice to Management

    Believe in your agents, empower them, but do not overwhelm them


  10. Helpful (1)

    "Sales and Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Associate in Cork
    Current Employee - Sales and Service Associate in Cork
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Pros

    Good atmosphere, chances of promoting within the company, good opportunity to start, not a job to stay more than a year

    Cons

    Working on the phones, the amount of job is not fair, holidays are difficult to get