St. Luke's Magic Valley Medical Center Reviews

Updated Aug 8, 2022

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Found 17 of over 17 reviews

3.6
67%
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  1. 3.0
    Current Employee, more than 5 years

    Ambiguous expectations and lacking role clarity

    Aug 8, 2022 - Patient Access Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work in the healthcare industry provides stability. Great patients! Generally supportive work environment. Fair pay, but differing expectations within a role create wage discrepancies. Moderate work-life balance. Reasonably flexible with scheduling. Clean, well-kept work environment. Education benefits have some flaws and gaps, but still a nice thought.

    Cons

    Job expectations vary wildly from department to department, which means some people in a role are doing 10% of what you’re doing for the same pay. Expectations are also ambiguous because of this, which blurs the lines between providing excellent patient care and overstepping your role. St Luke’s motto seems to be “do more with less”. If they can get one manager to oversee 4 clinics instead of hiring an additional manager they will do it. If you can manage the workflows for the entire clinic for 2 days, you can probably do it for 2 years. If you can do it for 2 years, they probably don’t need to hire anyone. Chronic under-staffing leads to burnout, but middle-level management is also burnt out so there’s no one to fix it. Your experience will also vary wildly from office to office. Some providers are kind and easygoing and some are micromanagers. Unclear culture due to management and provider guidance that varies by department. Lots of talk about diversity and inclusion when it comes to patients, but decidedly less support when it comes to employees.

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  2. 4.0
    Current Employee

    St Luke's

    Jan 7, 2022 - Nurse Practitioner in Twin Falls, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a great Place to Work

    Cons

    They do NOT provide health insurance, and what they offer is expensive and terrible

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  3. 4.0
    Current Employee, more than 3 years

    CT

    May 29, 2021 - CT Technologist in Twin Falls, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome group to work with Administrattion is very engaged

    Cons

    Located in the middle of nowhere

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  4. 2.0
    Current Employee, more than 1 year

    Get your experience and move on

    Apr 21, 2021 - Certified Registered Central Sterile Technician in Twin Falls, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Small and behind the industry boom enough to get your foot in the door easily and get certifications later. Certification reimbursements, nice, newish facility in a safe area, small town feel

    Cons

    You'll beg for what you're owed, charged your own PTO for holidays, extremely unprofessional leadership in Sterile Processing. The many women in the department work themselves silly while male supervisors favor the handful of male peers who are consistently unproductive. They put people in positions of power who have no life experience to be used as puppets by those with tenure. Consistently understaffed, especially 3rd shift. If someone is off, their shift will not be covered because "incentive pay" plus overtime and differentials are too costly...so everyone else suffers. Too small to advance/no room to grow.

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  5. 1.0
    Former Employee

    Bad

    Apr 12, 2021 - Medical Imaging Technologist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The following hospitals look that much better in comparison

    Cons

    I was told repeatedly I was getting a raise to make the bare minimum I shouldve been making. Never got it. Department is all about money and how it can charge for EVERYTHING.

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  6. 5.0
    Current Employee

    Highly recommend

    Dec 11, 2020 - Medical Laboratory Scientist II in Mountain Home, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great teamwork Professional staff Excellent system support

    Cons

    Not ideal for commuters in the winter.

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  7. 4.0
    Former Employee, less than 1 year

    Decent

    Aug 27, 2019 - Distribution Clerk in Boise, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good community, nice bosses had a lot of fun.

    Cons

    Low pay, hard to get promoted.

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  8. 5.0
    Former Employee, more than 1 year

    CNA - CSU

    Oct 24, 2018 - Certified Nursing Assistant in Boise, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Teamwork, education, hands on learning, and understanding management when it comes to personal or 2nd job issues.

    Cons

    HR isnt very good with handling your return paperwork from a leave, and scheduling doesn't keep in mind of your travel time so if you were called in they don't change your time to give you adequate drive time to get there which makes you look late

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  9. 4.0
    Former Employee, more than 3 years

    Good work environment and competitive pay for area.

    Oct 4, 2018 - ICU RN 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really felt like they cared about the employees, flexible on hours and extra shifts, small town hospital feel with co-workers but big hospital care and cases were seen pretty frequently making work fun and interesting always.

    Cons

    Continually changing policies and sometimes a lot of drama.

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  10. 5.0
    Former Employee, more than 1 year

    RN Case Manager

    Feb 18, 2018 - RN Case Manager in Twin Falls, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Had a great Life-Work Balance. Management listened and was genuinely concerned for their employee's. St Lukes Has a great values system and treats employee's equally and fairly.

    Cons

    The only Con I can think of specific to my position was that we were required to see every single patient that was admitted whether it be for observation or for a full blown admit. I did not think that this was necessary. I think this coud have been handled differently.

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